Associate Director of Housing Supportive Services - 10996

The Colorado Coalition for the Homeless

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.

Philosophy of Service:

• We believe all people have the right to adequate housing and health care.
• We work to remove the barriers that restrict access to these rights.
• Society benefits when adequate housing and health care are available to everyone.
• We create lasting solutions to homelessness by:
• Honoring the inherent dignity of those we serve, affirming their capabilities and fostering their hope that a better life is possible.
• Building strong, caring and trauma-informed communities through the integration of housing, health care and supportive services.
• Advocating for social and racial equity, inclusion and diversity, and challenging the status quo in partnership with our workforce members and those we serve.
• Achieving excellence through continuous quality assurance, innovation and professional development.
• Using resources judiciously and effectively.

About the Role

The On-site Associate Director of Housing Supportive Services works closely with the Program Director to coordinate overall program operations, serving on both the leadership team of the department and broader organizational teams. This role focuses on designing and implementing recovery-oriented services such as transitional housing, behavioral health, education, and community reintegration.

Responsibilities

• Collaborates with the on-site Coalition Federally Qualified Health Center (FQHC), detox provider, and property management team to ensure seamless integration of safety, healthcare, recovery, and transitional housing services.
• Manages department budgets for respective programs & assists in strategic planning to ensure continuum of care.
• Responsible for setting performance objectives for staff to meet and assisting with determining department goals, as well as grant requirements and other reporting data quality.
• Supervises Program Managers & team to provide development, coaching, mentorship, and ongoing support in alignment with department goals and client outcomes.
• Affords assistance in the development of program operations, policies, and services that are evidence based to meet quality standards & care.
• Works collaboratively with community partners & internal coalition teams to ensure coordinated and comprehensive services, including all regulatory compliance including reports to grantors and partners, as required by law and/or payor sources.
• Responds to crises & client grievances in a trauma-informed, empathetic, and safety-focused manner, drawing on training in de-escalation and best practices.
• Ensures timely & accurate use of all company systems as required while maintaining complete up-to-date records and any future upgrades as directed.

Requirements

• Proven ability to provide vision, leadership, motivation, and supervision of diverse staff.
• Experience with designing, implementing, and evaluating housing and supportive services programs utilizing evidence-based best practices.
• Computer skills necessary to accomplish duties including core competency in HMIS and Microsoft Office Suite.
• High degree of knowledge and experience working with individuals who are homeless.
• Must embrace the mission and philosophy of recovery and client-centered services.
• Must be able to manage multiple projects in a dynamic environment with respective stakeholders.
• Must be able to adhere to process protocol.
• Must be able to remain calm, think clearly, and apply sound judgement in high-pressure situations.

Qualifications

• Minimum of 5 years’ experience with program development and knowledge of working with substance use disorders and co-occurring disorders.
• Minimum of 5 years' experience in management/supervisory experience required.
• Experience working with people experiencing homelessness or at-risk populations preferred.
• Experience in community-based recovery support, mental health, and substance use disorders preferred.
• Relative experience including lived experience with SUD preferred.
• Experience in a recovery setting is preferred.
• Master's degree in behavioral science or related fields highly preferred.
• LSW/LSCW/LPC/CAC III/LAC preferred.

Benefits

• Choice of HMO or PPO health insurance coverage options: full-time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents.
• We’re proud to offer same-and opposite-sex domestic partner coverage.
• Choice of dental insurance or discount plan.
• Vision insurance.
• Flexible spending accounts for health care / dependent care / parking expenses.
• Free basic life and AD&D insurance coverage.
• Employee Assistance Program, a problem-solving resource available to you and your household members.
• Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting.
• Extensive paid time-off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first year.

Pay

$67,608 - $81,129 a year

Schedule

Full-time