Associate Director of Enterprise Applications

Position Specific Responsibilities And Expectations

• Leadership
• Partner with the Director to execute the enterprise applications strategy in alignment with organizational goals.
• Supervise and mentor application administrators, analysts, and developers on operational tasks and projects.
• Cook up with cross-functional teams to identify opportunities for application enhancements and process improvements.
• Support budget planning and licensing management for selected applications.
• Application Management
• Oversee day-to-day application performance, availability, and user support.
• Manage application lifecycle tasks such as upgrades, patches, enhancements and change requests.
• Ensure application data integrity, accuracy, and compliance with internal standards.
• Work closely with security teams to implement proper configurations and access controls.
• Collaboration
• Serve as a liaison between functional units and technical teams to ensure clear requirements and timely deliverables.
• Cook up with the Director of IT Infrastructure to ensure applications perform optimally in the environment.
• Document workflows, configurations, and governance processes for assigned applications.
• Governance & Compliance
• Enforce application governance processes, standards, and documentation.
• Ensure compliance with regulatory requirements (e.g., GDPR, HIPAA, SOX) and industry best practices.
• Maintain strong change management processes to minimize business disruption.
• Vendor Management
• Coordinate with external vendors for technical support and service requests.
• Innovation & Continuous Improvement
• Identify opportunities for business process improvements by leveraging existing application capabilities.
• Aid in evaluating emerging technologies and making recommendations for piloting or adoption.
• Monitor key application metrics and prepare reports for leadership review.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, a related field or a combination of education and experience.
• 5+ years of experience in enterprise application administration, development or support roles.
• Experience in ERP, CRM, and other core enterprise systems.
• Experience with cloud-based SaaS application platforms and integrations.
• Experience with Salesforce Ecosystem a plus.
• Strong understanding of application architecture and integration methodologies.
• Familiarity with project management frameworks (Agile, Waterfall).

Requirements

• Work Schedule / Availability Requirements
• Work hours are specific to the requirements of this position and can include days, evenings, and weekends as scheduled by their supervisor to best support students.
• Working extended hours required as needed.
• Must be flexible and cooperative in fulfilling responsibilities and meeting the Institution’s needs.
• Physical Demands
• While performing the duties of this job, it is regularly required to sit and talk or hear.
• The employee is occasionally required to stand or walk.
• The employee must occasionally lift and/or move up to 40 lbs.
• Environmental Conditions
• Work is performed mostly in an office setting.
• The noise level in the work environment is normally moderate.
• Exposure to changes of temperature or humidity 1-33% of the time.

UNITY ENVIRONMENTAL UNIVERSITY INSTITUTIONAL RESPONSIBILITIES

• Stay open to counterintuitive ideas and direct feedback.
• Work confidently with AI, digital tools, and emerging systems.
• Deliver results in a fast-paced, evolving environment.
• Communicate with clarity and consistency.
• Model integrity and professionalism in all aspects of work.
• Owes the accuracy of your work.
• Demonstrate a commitment to sustainability in all aspects of work.
• Perform other duties as assigned.