Associate Director, Market Access Strategy & Capability Development

About the role

The US Commercialization Learning organization is seeking a strategic learning leader to advance the capabilities of Market Access field teams. This role is accountable for shaping learning strategy, defining capability frameworks, and developing pathways that enable sustained field effectiveness.

Responsibilities

• Own the end-to-end learning strategy for Market Access field roles, defining capability priorities and development pathways
• Identify capability gaps across Market Access teams (e.g., ARMs, AEs, HEOR) and translate those gaps into prioritized learning strategies and roadmaps
• Establish learning design principles, standards, and quality expectations to guide Market Access training development
• Provide strategic direction and learning design guidance to MAx and PASS Field Trainers to ensure programs are instructionally sound, sequenced, scalable, and compliant
• Maintain oversight of training content lifecycle to ensure materials remain current, compliant, and fit for purpose
• Serve as a strategic partner to Field Training leads in translating complex capability needs into effective learning experiences
• Ensure Market Access learning is integrated into enterprise learning platforms and aligned to enterprise capability frameworks
• Define and assess learning effectiveness, using outcomes and field insights to drive continuous improvement
• Provide strategic oversight of vendors and external partners supporting Market Access learning

Qualifications

• BA/BS degree required; Master’s Degree or MBA preferred
• Minimum of 2 years’ experience in learning strategy, capability development, or commercial/field training roles
• Deep knowledge of the market access and payer landscape, including field-facing roles and responsibilities
• Experience designing learning architectures and role-based capability frameworks preferred
• Significant and recent market access and field or account management experience (>7 years) highly preferred
• Strong understanding of adult learning principles, instructional design, and learning evaluation methodologies
• Demonstrated ability to influence without authority and operate effectively in a complex, cross-matrix environment
• Experience partnering with cross-functional stakeholders to drive capability outcomes
• Proven success managing external vendors and learning partners
• Excellent presentation, facilitation, and communication skills
• Proficiency in Microsoft Office (PowerPoint, Excel, Word), AI (MS Co-Pilot/Chat GPT), and enterprise learning platforms