Associate Director Facilities Management - West Bank District
About The Job
Please note, this position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program.
Position Responsibilities
Leadership (30%): Directly leads and develops approximately 120 professional, technical and administrative staff including administering the performance management program, providing feedback, coaching employees to improve performance, and taking corrective action. Monitors and makes ongoing recommendations to Team Managers and Front-Line Supervisors regarding the development of District work teams within District structure. Create a positive work environment for District employees, incorporating the University’s commitment to equal opportunity and diversity in hiring, retention, promoting employees, and empowering employees to use their full range of talents and abilities. Responsible for clear, consistent communication with all District staff. Ensures District staffing is appropriate to cover facility needs 24/7/365. Understands Union contracts and helps staff members handle related issues appropriately. Serves as a member of the District Operations Senior Leadership Team. Assists in developing strategic goals and plans to meet the FM mission.
Operational (30%): Oversees all maintenance and custodial activities in the assigned District. Ensures compliance with building codes, safety requirements, and partners with appropriate University departments to resolve safety, environmental, and workers compensation issues. Ensures Team Managers and Front Line Supervisors administer University safety programs. Oversees administrative operations of the District office. Participates in after-hours/weekend/holiday on-call rotation. Utilizes technology based tools to collect, interpret and analyze management information. Lead FM contract/vendor management team ensuring consistent application and follow through on all contracted services (e.g. elevator maintenance, fire system inspections, roof inspections, etc).
Customer Success (20%): Meets regularly with District customers to communicate and ensure FM is meeting all of their facility needs. Negotiates and executes Service Level Agreements (SLAs) with major customers as appropriate. Monitors customer satisfaction levels through KPI’s and other accountability measures. Promotes customer-focused service in conjunction with other University Services departments.
Finance and Budget (20%): Develops annual O&M and capital budgets based on the institution’s budget allocation, capital plan and reallocation target. Actively tracks and manages expenditures to execute budget to target.
Qualifications
Required Qualifications: Bachelor’s degree in Business Administration, Engineering, or related field. Minimum of 10 years experience in a leadership role, managing facilities operations in a large institution or commercial facility, with demonstrated ability to lead, manage and direct the activities of others. Experience in delivering service in a property management environment preferred. Project management experience preferred.
Preferred Qualifications: Masters in Business Administration or similar. Society of Maintenance and Reliability Professionals certification, Certified Professional Maintenance Manager, or similar. Experience effectively leading change in a unionized environment. Demonstrated business project management experience. Experience managing O&M inventories. Knowledge, Skills And Abilities: Strong leadership skills Ability to lead system-wide improvement initiatives Ability to work co-operatively and productively with a broad range of individuals and teams Ability to analyze and understand data to recognize data trends and suggest improvements Ability to communicate and participate at all levels within the University environment Strong attention to detail Ability to establish priorities and follow through with project deadlines Individual and group training facilitation skills and abilities Excellent interpersonal skills Excellent oral and written communication skills Demonstrated understanding and use of maintenance and reliability principals Ability to foster a cohesive, collaborative and team environment Knowledge of financial management principles Knowledge of inventory management and equipment/repair best practices Knowledge of union labor contract administration
Physical And Environmental Requirements
Work is performed 50% in the field and 50% in an office environment. Field work includes employee training and quality assurance. Schedule flexibility is required.
Pay And Benefits
Pay Range: $135,000 - $160,000 per year ; depending on education/qualifications/experience
Time Appointment: 100% Appointment
Position Type: P&A Staff
How To Apply
To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume. Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section. Please Include The Following Required Application Materials Resume Cover letter
Employment Requirements
Any offer of employment is contingent upon the successful completion of a background check.
About University Of Minnesota
The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.