Associate Director / Director, IT

Position Overview

The Associate Director / Director of Information Technology is responsible for the day-to-day operation, administration, and continuous improvement of the organization's IT infrastructure, Information Security controls, Enterprise Applications, and End-User computing environment. This role serves as the primary technical lead for IT operations, combining hands-on technical execution with leadership of external service providers and contribution to strategic initiatives.

Responsibilities

• IT Operations, Infrastructure & Systems Administration
• Serve as the primary owner of day-to-day IT operations across in-office and remote work environments.
• Perform hands-on administration of Microsoft 365, Entra ID (Azure AD), endpoint management platforms, collaboration tools, cloud services, and other enterprise applications.
• Manage and support physical and wireless network infrastructure, VPNs, firewalls, storage systems, and cloud-based resources.
• Configure, deploy, maintain, and troubleshoot endpoints, software, and business-critical systems.
• Maintain hardware, software, licensing, and IT asset inventories.
• IT MSP & Vendor Management
• Act as the primary point of contact for the Managed Services Provider (MSP), directing priorities, reviewing performance, and ensuring timely issue resolution.
• Determine which activities are retained internally versus outsourced to service providers.
• Escalate and resolve complex technical issues that require direct internal involvement.
• Partner with vendors on deployments, upgrades, migrations, and troubleshooting activities.
• Participate directly in system implementations and infrastructure projects alongside external partners.
• Cybersecurity & Compliance
• Maintain and continuously improve the organization's cybersecurity posture through hands-on administration of security technologies and processes.
• Administer security platforms including endpoint protection, email security, vulnerability management, identity security, and monitoring tools.
• Conduct periodic reviews of user access, security controls, and system configurations.
• Lead incident response activities, investigations, root-cause analysis, and remediation efforts.
• Develop, maintain, and enforce IT and information security policies, standards, and procedures.
• Support audit readiness, ITGC controls, cybersecurity assessments, and compliance initiatives.
• End User Support & Service Delivery
• Provide escalation support for complex technical issues affecting employees and business operations.
• Partner with Human Resources to support employee onboarding, offboarding, equipment provisioning, and access management.
• Continuously improve IT service delivery processes and user experience.
• Develop technical documentation, procedures, and knowledge base resources.
• Serve as a trusted technology resource for employees across all functions.
• Strategic/Business Partnership
• Work closely with the Senior Leadership to contribute to the development and execution of the organization's technology roadmap.
• Provide technical leadership on key initiatives, ensuring successful implementation and operational adoption.
• Evaluate emerging technologies and provide recommendations regarding infrastructure, security, cloud services, automation, and AI-enabled solutions.
• Participate in IT budgeting, forecasting, vendor selection, and technology planning activities.
• Help establish scalable processes, governance frameworks, and operational standards to support company growth.

Education & Experience

• Bachelor’s degree in Information Technology, Computer Science, or a related field
• 8+ years of IT experience, with emphasis on hands-on execution
• 3+ years managing infrastructure, systems administration, cybersecurity, or IT operations.
• Experience managing MSPs and external technology vendors.
• Experience supporting cloud-based environments and Microsoft 365 ecosystems.
• Experience supporting technology needs in a biotech, life sciences, or other regulated or data-intensive environment strongly preferred
• Experience supporting office buildouts or workplace technology implementations
• Familiarity with AI tools and the development of usage guidelines or governance frameworks is a plus

Skills & Attributes

• Comfortable working independently in a lean environment while leveraging MSP and vendor resources effectively.
• Demonstrated ability to troubleshoot complex technical issues across infrastructure, applications, and security domains.
• Strong project execution skills with a bias toward action and problem solving.
• Ability to balance tactical operational responsibilities with longer-term strategic initiatives.
• Strong judgment and risk awareness, particularly around data security, privacy, and system reliability
• Clear communicator who can translate technical concepts for non-technical stakeholders
• Hightly organized, with the ability to manage multiple priorities and vendors simultaneously

About Us

Korsana Biosciences is a private biopharmaceutical company advancing a pipeline of potential best-in-class therapies for neurodegenerative diseases. In partnership with Paragon Therapeutics, we have developed Therapeutic Targeting (THETA™), a novel blood-brain barrier-penetrant shuttle platform designed to enable dramatically higher drug concentration inside the brain and overcome the limitations of earlier shuttle technologies. Our lead program is KRSA-028, an investigational, shuttled antibody targeting amyloid beta designed to be a best-in-class treatment for Alzheimer’s disease. Our mission is to advance precision-engineered therapies, designed to address some of the biggest unmet needs in medicine. For more information, please visit www.korsana.com

G&A

Waltham, MA