Associate Director, Delivery Enablement

About the role

Serving as the driving force behind operational alignment, delivery excellence, and continuous improvement, you will ensure seamless end-to-end marketing planning and campaign execution across multiple brands or a Therapeutic Area. You will serve as the trusted operational partner across Marketing, Finance, Procurement, IT, and centers of excellence.

Responsibilities

• Drive delivery excellence across assigned brands through integrated marketing planning and collaborative agency partnerships.
• Implement creative effectiveness and operational efficiency strategies that accelerate campaign execution and business impact.
• Act as change agent to embed new processes, standards, and ways of working across internal and external stakeholders.
• Serve as the primary operational partner, proactively resolving execution roadblocks and addressing marketing operations needs.
• Collaborate with Content Lab, MarTech, and Marketing Operations to operationalize platforms, processes, and creative strategies.
• Lead end-to-end marketing plan execution, ensuring on-time, high-quality delivery aligned with strategic objectives.
• Oversee scope, financial operations, and agency performance, ensuring clear deliverables, KPI adherence, and budget discipline.

Requirements

• Bachelor’s degree or MBA in a related field is required.
• Minimum of five years of experience in Commercial Operations, Sales, or Marketing, with cross-functional leadership experience in pharmaceutical, biotechnology, or consulting/agency settings.
• Demonstrated knowledge of pharmaceutical marketing technologies, CRM platforms, and compliant digital workflows.
• Led and implemented Commercial and/or Marketing Operations best practices, process, operating models & technology platforms standards for efficient operation in the pharmaceutical or consumer industry.
• Proven track record in managing end-to-end marketing strategy and plan execution including campaign planning/execution, content development, approval deployment and optimization.
• Experience in managing brand budgets and vendor financial compliance with defined standards and process.
• Thorough knowledge and implementation experience of MLR standards and process to successfully support marketing execution.
• Demonstrated experience in a networked organization with a high degree of cross-functional stakeholder management.
• Experience leading change management initiatives and driving adoption of new processes, standards, and operating models.
• Experience supporting or operating within a center of excellence model for marketing operations, content, or digital enablement.

Desirable Requirements

• Experience leading change management initiatives and driving adoption of new processes, standards, and operating models.
• Experience supporting or operating within a center of excellence model for marketing operations, content, or digital enablement.

Pay

The salary for this position is expected to range between $145,600 and $270,400 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically.

Schedule

This position will be located in East Hanover, NJ and will not have the ability to be located remotely. This position will require up to 5% travel as defined by the business (domestic and/or international).