Associate Director

About The Role

The Associate Director will be a key member of our senior leadership team, partnering with the Executive Director to provide strategic leadership and operational oversight across multiple departments. You will support and empower leaders, strengthen organizational effectiveness, foster cross-department collaboration, and help ensure services remain aligned with the principles of Independent Living and person-centered support.

You will oversee our Navigators & Durable Medical Equipment (DME), Home Accessibility, Independent Living, Assistance Dogs, and Advocacy departments while serving as a trusted strategic partner to the Executive Director. You will also act as the Executive Director's designee for operational matters, as delegated.

• Provide strategic leadership and operational oversight across assigned departments.
• Coach, mentor, and support department directors and managers while fostering accountability, collaboration, and continued professional growth.
• Partner with the Executive Director and leadership team to establish strategic priorities and translate organizational goals into measurable outcomes.
• Evaluate operational performance, financial indicators, consumer outcomes, and community needs to drive continuous improvement and long-term sustainability.
• Support budgeting, staffing, grant development, and resource allocation while leading operational improvements that strengthen organizational effectiveness.
• Build strong partnerships across departments and represent The Ability Center within the community.

Requirements

• Bachelor's degree in organizational leadership, nonprofit management, disability studies, human services, public administration, social work, or a related field required; master's degree preferred.
• Five or more years of progressive leadership experience, including supervising managers or program leaders.
• Understanding of disability inclusion, accessibility, and the principles of Independent Living, or a demonstrated commitment and ability to quickly develop this expertise.
• Demonstrated success leading multiple departments or programs, coaching and supporting leaders, implementing strategic initiatives, and improving organizational performance.
• Strong leadership, coaching, communication, analytical, problem-solving, and relationship-building skills.
• Experience evaluating operational, financial, and outcome data to support strategic decision-making.

Benefits

The Ability Center offers a comprehensive benefit package including:

• 401(k) plan with employer contributions
• Medical, dental, vision, life, and long-term disability insurance
• AD&D insurance
• Generous paid time off
• Professional development opportunities

Pay

Commensurate with the experience and qualifications of the selected candidate, the salary range for the position is $97,500 to $125,000 annually.

Why Join Us?

At The Ability Center, you will help shape the future of programs that empower people with disabilities while supporting the continued growth of our exceptional leadership team and strengthening one of the nation's longest-standing Centers for Independent Living.