Associate Director

About the role

The Associate Director of Person-Centered Services is responsible for operational oversight of a variety of CDS Monarch Services. These services may include, but are not limited to: select Day Habilitation Programs, Residential Homes, Community Habilitation, Vocational Programs, Evening Activities/Respite, and Family Care. The role ensures that individuals receive the highest quality services through overall management, and holds direct responsibility for the development and implementation of systems that assist with the delivery of quality services.

Responsibilities

• Provides supervision to CDS Monarch programs
• Assumes administrative responsibility for all assigned facilities in the agency
• Provides sufficient direction and oversight to ensure that programs are delivered in a person-centered manner which incorporates CDS Monarch Shared Values
• Ensures through training, supervision, and monitoring that each program operates within the framework of established CDS Monarch Policy and Procedure
• Provides sufficient direction and monitoring to ensure that all programs are fully compliant with New York State Office for People with Developmental Disabilities (OPWDD) standards
• Ensures that all Supervisors who report to them are fully trained and understand how to perform job duties assigned to them
• Ensures that Supervisors complete assigned job responsibilities related to Incident Management, QI Audits, Plans of Corrective Actions, and HR Measures
• Provides sufficient direction to ensure that the programs are staffed at established minimum and program-specific staffing levels
• Provides sufficient oversight and monitoring of daily, weekly, and monthly reports
• Prepares and submits reports in a timely manner to the Director of Person-Centered Services as needed
• Provides sufficient monitoring, training, and direction to ensure that spending is contained within authorized levels in the areas of personal spending, overtime, and non-personal services
• Reviews and monitors program budget monthly and ensures payroll is in adherence with the set budget
• Ensures that Supervisors effectively implement prescribed internal controls related to operational finance, personal allowance, and vehicle/equipment usage
• Completes weekly site visits to all applicable programs under their supervision to ensure that the program environments and surroundings remain safe, attractive, comfortable, and well-maintained. Collaborates with Facilities Management for preventative maintenance
• Participates in on-call rotation, ensuring 24/7 oversight of residential systems on evenings and weekends
• Attends and participates in all meetings as directed by the Director of Person-Centered Services
• Notifies the Director of Person-Centered Services of all barriers impeding the completion of duties and responsibilities
• Performs all other necessary duties relevant to the position as directed by the Director of Person-Centered Services

Requirements

• Must be at least 18 years of age
• Participation in the internal development curriculum – LEAD – preferred
• Reliable transportation (NYS Driver’s License required)
• Ability to work independently and motivate others
• Ability to communicate effectively, both orally and in writing
• Maintain all required certifications/training by State regulations and CDS policy
• Sedentary working environment
• Ability to reach above shoulder level
• Ability to turn/twist upper body
• Able to use hand repetitive action for fine manipulating, keyboarding, and typing

Qualifications

• Note: All experience and education requirements, except when required by federal, state, or local laws or requirements, may be waived at the discretion of management with approval from the Chief Financial Officer, in collaboration with Human Resources.
• Bachelor’s Degree in a human service field preferred
• Five years’ consecutive experience serving those with intellectual and developmental disabilities
• Experience in residential services with direct management of residential facilities
• Experience in day services with direct management of day services’ facilities
• At least three years of supervisory experience with proficiency in personnel affairs, financial acumen, and communication
• Adhere to all CDS Life Transitions, Inc. and iCircle policies and procedures
• Adhere to the Agency Mission, Vision, Shared Values, and Customer Service Standards
• Attend mandatory education and training modules as scheduled; obtain and maintain all required certifications/training per State regulations and CDS policy
• Act as a professional representative of CDS Life Transitions, Inc. and iCircle in appearance, behavior, temperament, communication, language, and dress