Associate Digital Strategist

About the role

This is the role for someone who’s extremely online in the best way. You’ve got a feel for what’s trending on TikTok or Instagram Reels before it’s in a deck, you understand the nuance of brand tone in the comments section, and you can spot a user generated content (UGC) gem in a sea of scroll.

Responsibilities

• Be the Voice of the Brand with a B2B lens
• Own daily community management across Linkedin, YouTube, X, and Facebook for our Brands - identifying opportunities to comment on other posts and responding to comments on our own
• Monitor brand and industry conversations using tools like Brandwatch, and Talkwalker, with manual support
• Quickly draft and post comments aligned with established Brand voice guidelines
• Spot and flag potential issues early, and respond per our established protocols
• Attend live events or in-office event management rooms to support real-time coverage and engagement
• Maintain trackers to log community engagements, responses, and opportunities surfaced
• Project Manage Like a Pro
• Drive small-scale projects independently, for example, partnering with external orgs or collaborators to get content live
• Work closely with a team that includes a Project Manager and Account Manager to keep things moving smoothly - experience in Monday.com is a plus
• Cook up real-time content moments quickly and creatively
• Anticipate needs and bring ideas that achieve client objectives
• Work Closely with Clients
• Join client meetings to listen in on any social listening / community management / social publishing needs or shifts, as well as sharing social insights in real time
• Review meeting agendas and recaps that keep everyone aligned
• Provide thoughtful perspectives and platform-informed recommendations live and via email
• Proactively respond to our client emails for the workstreams you manage
• Collaborate with clients and partners on content that authentically features the brand
• Collaborate and Plan Across Teams
• Publish content, maintain content calendars, and keep cross-functional teams up to date
• Comfortable with reporting and publishing tools (we use Sprinklr) to execute content calendars
• Track performance and share learnings to inform future work
• Partner with Analytics on monthly reporting and recommendations
• Help translate social trends, tone shifts, and memes into actionable content ideas for weekly trendspotting recommendations
• Create Content
• Clever posts when speed or real-time relevance matters
• Strong social copywriting skills are a must
• Work with the design team to bring posts to life
• Knowledge of AI tools (especially Gemini) is a plus in assisting with the content creation process

Requirements

• 2–4 years of experience managing social media communities on behalf of brands (internships count!)
• A strong grasp of social platforms—especially LinkedIn and YouTube—and the rhythm of what makes content land
• Solid writing and communication skills; you can channel a brand voice while still sounding human
• A proactive, detail-oriented mindset and a genuine interest in culture, social trends, and internet behavior
• A team-first attitude and excitement to learn from others
• Experience in tech brands is a plus, but curiosity is essential

Qualifications

• College degree preferred

Skills

• Strong understanding of social media platforms
• Excellent writing and communication skills
• Ability to manage multiple tasks and priorities
• Attention to detail and ability to multitask
• Strong organizational and project management skills
• Ability to work independently and as part of a team
• Experience with social media analytics tools
• Knowledge of AI tools (especially Gemini) is a plus

Benefits

Comprehensive healthcare and wellness plans for you and your family

401(k), unlimited PTO, paid holidays, and Summer Fridays

Additional perks like commuter benefits, family leave, and well-being programs

Pay

Hourly: $27/HR-$33/HR

Full-Time Salary Range: $56,000-$70,000/year

Schedule

Hybrid model that balances flexibility and collaboration