Associate, Deployment Implementation Coordinator

About the role

We are searching for a Deployment Implementation Coordinator to support the execution of customer deployments across physical retail sites. This role sits within Deployment Operations and helps coordinate the many operational details required to get stores ready for installation, including vendor coordination, site readiness tracking, shipping logistics, insurance documentation, permitting support, scheduling assistance, and deployment documentation.

Responsibilities

• Learn Radar’s mission, technology stack and core values.
• Complete onboarding and security compliance training.
• Learn RADAR’s deployment lifecycle, from customer handoff through site readiness, installation, closeout, and support handoff.
• Understand roles across Deployment Ops, Field Ops, Store Planning, Deployment Technical Support, Customer Experience, and vendor partners.
• Review current trackers, SOWs, permit/COI workflows, logistics processes, and closeout requirements.
• Shadow active deployments and begin supporting coordination tasks.
• Own readiness tracking for assigned stores or deployment workstreams.
• Carefully coordinate with vendor partners on permits, COIs, access requirements, landlord forms, logistics, and installation prerequisites.
• Maintain accurate trackers with status, blockers, owners, and next steps.
• Escalate readiness, schedule, permit, logistics, or documentation risks before they impact execution.
• Independently coordinate assigned fleet deployment sites or programs.
• Establish a consistent operating rhythm with vendors and internal teams.
• Improve readiness checklists, trackers, documentation, and escalation paths.
• Help reduce preventable delays caused by missing documentation, late logistics, unclear ownership, or vendor follow-up gaps.

Qualifications

• You are highly organized and comfortable managing many details across multiple active sites or projects.
• You understand that physical deployments require strong coordination, documentation, follow-up, and cross-functional alignment.
• You are comfortable working with external vendors, integration partners, customers, landlords, general contractors, or field teams.
• You are proactive and do not wait for blockers to become urgent before escalating them.
• You communicate clearly and professionally across internal teams and external partners.
• You are comfortable tracking work in project management systems, spreadsheets, and shared documentation.
• You can operate in ambiguity and turn unclear inputs into organized next steps.
• You are detail-oriented and can manage a high volume of documentation such as COIs, permits, access requirements, vendor forms, site details, and deployment checklists.
• You are adaptable and able to adjust priorities as schedules, customer needs, and site conditions change.
• You are resourceful, persistent, and comfortable following up until open items are resolved.
• You are tech-savvy and comfortable learning new systems, tools, and evolving workflows.
• You have strong interpersonal skills and can build productive working relationships with internal teams and external partners.