Associate Credit & Collections Analyst

Under general direction, perform credit and/or collections responsibilities while adhering to established company policies and procedures. Analyze customer credit worthiness, compile credit data, interpret information, and determine extension of credit. Utilize sound credit policies and practices that minimize risk while contributing to the profit of the company. Contact key customers to collect past due receivable balances. This will include negotiation of payment arrangements, resolution of customer disputes, and working with internal teams to accomplish KPl's. Work with internal teams as necessary to resolve customer concerns causing delays in payments. Work with the credit and collections management team on proper escalation of customers with payment issues. JOB DUTIES AND RESPONSIBILITIESConduct collection calls for accounts receivableControl credit exposure by account monitoring and order releaseCommunicate and negotiate with customer to resolve discrepancies and/or issues with their accountCoordinate and manage the collection and dissemination of verbal and written credit data between the customer, sales, and managementInvestigate new and existing accounts by obtaining and processing bank and trade referencesAnalyze credit information to recommend credit lines up to $25,000Initiate new account setup and verify legal entity name, A/P information, terms, etc.Provide customer service and develop relationships with internal/external customersFacilitate order to cash cycle by interacting with order entry, sales, logistics, plant personnel, legal and cash applicationAttend credit conferences to expand credit knowledge and exchange informationMaintain credit files and collection notesKeep credit manager apprised of all matters that need attentionThe requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills Other duties may be assigned as required EDUCATION AND EXPERIENCEUndergraduate degree in Business, Accounting, Finance, or related field - or- NACM Certification of Credit Business Associate (CSA) or higher (or equivalent combination of education and experience)0-2 years' experience within credit and collections fieldExperience with software applications (SAP, Microsoft, ) preferredCertification and/or License - NACM Certification of Credit Business Associate (CSA) preferred KNOWLEDGE, SKILLS, AND ABILITIESCredit analysis skillsBasic negotiation skillsKnowledge of collection lawsKnowledge of and skill with Microsoft Office Suite and company computer systemsAble to make choices quickly and confidentlyAble to identify problems and coordinate with manager to formulate a plan for resolutionAble to work with accuracy and detail orientedAble to handle multiple tasks simultaneouslyAble to organize time, energy, and resources effectively to achieve goals (i.e., organizational skills)Able to communicate clearly and effectively, both verbally and in writingAble to interact positively and work effectively with others (interpersonal skills)Must be able to read, write and speak English