Associate Business Process Analyst

About the role

Location: Thomas F Farrell Building, 600 Canal St, Richmond, VA. 1‑year contract. Hybrid schedule: 3 days in office, 2 days remote (5x8’s). Pay: $32.00 per hour. The role supports the Distribution Asset Management team, focusing on the padmount transformer inspection program. Responsibilities include reviewing inspection data, validating asset information, ensuring accuracy across reports and systems, and growing analytical, technical, and operational skills in a structured, team‑oriented environment.

Responsibilities

• Review and validate inspection reports for accuracy, ensuring alignment between reported data, photos, and asset records (e.g., verifying correct addresses, grid locations, and asset details)
• Support the administration and tracking of preventative maintenance programs, including transformer inspection activities
• Identify and resolve discrepancies in inspection reports by coordinating with field inspectors and internal stakeholders
• Communicate regularly with internal teams and external partners to ensure timely resolution of issues and continuous workflow
• Assist in managing and updating data within SAP and related systems
• Utilize tools such as Excel and Power BI to review, track, and report on maintenance program performance
• Maintain organized documentation and ensure compliance with established processes and data quality standards
• Provide general support across additional preventative maintenance programs as needed

Requirements

• Strong attention to detail and analytical mindset, with the ability to review data and identify inconsistencies
• Must have experience working with SAP
• Proficiency with Microsoft Office Suite, especially Outlook and Excel
• Ability to manage multiple tasks and follow through on issue resolution in a timely manner
• Effective communication skills, including writing clear and professional emails to internal and external stakeholders
• Ability to lead, collaborate, or work effectively in a variety of teams, including multi‑disciplinary teams
• Comfortable working within structured processes and evolving responsibilities

Qualifications

• Prior experience in operations and/or distribution (preferred)
• Familiarity with Power BI (report consumption and basic analysis; not a developer role)
• Experience supporting data validation, inspections, or maintenance programs
• Minimum High School Diploma or Equivalency; preferred – Associates Degree in Business Analytics or Certification
• 2‑3+ years of hands‑on experience in a Business Process Analyst role

Benefits

• Comprehensive Health and Income Protection Benefits
• 401(k) Savings Plan
• Paid Vacations for Qualifying Positions

Pay

$32.00 per hour

Schedule

Hybrid: 5x8’s – 3 days in office, 2 days remote