Associate Business Process Analyst
Location: Petersburg, Virginia • Contract
About the Role
The Associate Business Process Analyst will analyze and recommend changes to internal processes and standards to enhance operational efficiency. The role involves working on multiple concurrent projects to document and improve business processes, conduct benchmarking and best-practice analysis, and develop business cases to support recommendations. This position is designed to develop the candidate's knowledge, skills, and abilities, with opportunities to take on more complex assignments over time.
Responsibilities
- Analyze and recommend changes to internal processes to improve efficiency.
- Assist in documenting major business processes and identifying opportunities for improvement.
- Conduct benchmarking and best-practice analysis of business processes.
- Develop business cases to support process-improvement recommendations.
- Monitor the progress of implementing recommended changes.
- Apply process modeling tools, process-improvement methodologies, and change-management techniques.
- Perform routine work assignments and progressively take on more complex tasks.
Requirements
- 2–3+ years of relevant experience in a directly related field.
- Strong planning and organizational skills with the ability to manage multiple projects simultaneously.
- Ability to exercise independent judgment and decision-making, with knowledge of when to involve others.
- Proficient in business-process improvement methodologies, benchmarking, and change management.
- Strong customer-service orientation.
Qualifications
Bachelor’s degree in Business Administration preferred. Associate’s degree with strong relevant experience will also be considered.
About the Company
PTR Global is a leading provider of information-technology and workforce solutions, with over 5,000 professionals delivering services across the U.S. and Canada.
Pay
$30 – $35 per hour.
Benefits
Full-time consultants have access to medical, dental, and vision coverage; 401K contributions; PTO; sick leave; and other benefits mandated by applicable state or local laws.