Associate Auction Coordinator - Towson, MD (Part Time Opportunity)

About the role

Responsible for welcoming guests and collecting customer information to ensure all pre-auction requirements are met before participation in the auction. You will learn and share knowledge about Auction.com programs and initiatives that deliver the best auction experience and resources for attendees. You will collect sensitive buyer and seller information requiring 100% data input accuracy. The position requires the ability to multi-task within a fast-paced auction environment and provide customer service to all event-day attendees.

Responsibilities

• Must attend all assigned auctions, events, and related training opportunities.
• Collect all guest and bidder information in accordance with state statute and Auction.com policy and procedure.
• Provide customer service to all auction and event attendees, including information about Auction.com products and initiatives and answering auction-related questions.
• Provide guidance when an auction or event attendee seeks information outside of our scope of work.
• Assist with auction setup and tear down (ability to lift up to 50 lbs).
• Perform data entry into the proprietary tablet application Auction Sync for winning bidders to provide a certificate of sale.
• Audit certificates of sale for fellow auction support team members.
• Assist with on-the-job training for registration and COS writing.
• Manage funds and perform bank deposits electronically and/or in person at the nearest branch.

Requirements

• Emphasis on attendance; must be available for all assigned auctions, events, and training.
• Ability to multi-task in a fast-paced environment.
• Strong attention to detail, particularly for data input accuracy.
• Customer service orientation.