Associate, Application Support Engineer

About the role

It Starts Here Santander is a global leader and innovator in the financial services industry and is evolving from a high‑impact brand into a technology‑driven organization. Our people are at the heart of this journey and together, we are driving a customer‑centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities we want to talk to you!

Responsibilities

• Application deployment, production and lower environment support
• Incident resolutions and stability and maintenance efforts
• Support critical production applications and respond to address production issues
• Troubleshoot non‑production and production environments related to code deployment and application releases
• Address major incidents, critical application system issues, and application system stability within the Operations work stream
• Monitor and address incoming requests in the ASE Service Now queue for non‑production deployment, research, investigation, and troubleshooting
• Perform daily maintenance at the beginning and end