Associate Analyst, Customer Data - A&F Co.

What Will You Be Doing?

• Quantify and summarize total brand customer audience performance and outcomes
• Complete comprehensive end-to-end analysis, from data collection and visualization to presentation of key findings and actionable insights
• Partner with stakeholders to set expected outcomes and goals for marketing campaigns and customer audiences
• Build effective relationships with core stakeholders – marketing, analytics, planning, promotions, corporate strategy
• Perform QA of data collection and recommend necessary fixes and updates; escalate high impact issues to leadership for resolution

What You Need To Bring

• Bachelor’s degree or related experience
• Minimum 1 year of data analytics, reporting, or other related experience
• Familiarity with querying languages, database structures and Microsoft Office Solutions, particularly Excel and PPT
• Expertise in SQL (Snowflake – preferred; SQL Server, etc)
• Experience with data visualization tools (Power BI – preferred; Adobe Workspace, Tableau, etc.)
• Excellent written and verbal communication skills
• Attention to detail with a strong focus on analytics
• Motivated with ability to thrive in a fluid and demanding environment
• Naturally curious, with a desire to dig deeper to find the why and identify key trends/themes

What You Nice To Have

• Expertise in Web Analytic tools (Adobe Analytics – preferred)
• Experience with presenting to leaders/partners
• Comprehensive understanding of e-commerce, usability principles and site technologies
• Ability to consolidate and package results and insights into well-organized, consumable presentations with actionable recommendations and strategies

About the Role

The Customer Data Analyst is responsible for providing data-driven insights to enable the creation and execution of customer marketing audiences to drive increased revenues and margins. This position is responsible for pulling and communicating all customer data to support their campaign and audience strategies to maximize ROI and customer value.

Requirements

This position will be focused on Hollister Family of Brands. They will perform data analysis within our Customer Data Warehouse housed in Snowflake and within PowerBi. They will share findings and actional insights with stakeholders through the creation of dashboards, write ups, and presentations.

Qualifications

Experience in analytics, storytelling, and communication are key to this role.

Skills

Quantify and summarize total brand customer audience performance and outcomes
Complete comprehensive end-to-end analysis, from data collection and visualization to presentation of key findings and actionable insights
Partner with stakeholders to set expected outcomes and goals for marketing campaigns and customer audiences
Build effective relationships with core stakeholders – marketing, analytics, planning, promotions, corporate strategy
Perform QA of data collection and recommend necessary fixes and updates; escalate high impact issues to leadership for resolution

Benefits

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company’s culture and values, but most importantly – with you!

Pay

Competitive incentives to reward the commitment our associates have for moving our global business forward:

• Incentive bonus program
• 401(K) savings plan with company match
• Annual companywide review process

Schedule

Flexible working arrangements, including the option to work from home on Mondays and Fridays for most roles and six work from anywhere weeks per year.