Associate Analyst Controls Systems Operations

About the role

Support Control Center operators from Control Systems Operations center. Once fully qualified, will support a 24/7 operation as part of a shift rotation.

Responsibilities

• Follow a training and development program for Operations Support Analysts
• Assess Real-Time system status and equipment failures and coordinate repairs/replacement with appropriate vendors and users.
• Monitor and troubleshoot telemetry connections with field-located SCADA endpoints.
• Monitor, test, and manage Control Center data links with ERCOT, SIGE, and other entities.
• Perform physical security access control and visitor management in accordance with procedures.
• Install/remove Control Center OT equipment, cabling, and systems per System Owner requests.
• Support Control Center physical plant maintenance plans with vendor assistance.
• Cookordinate work activities with other user and /or support organizations related to EMS/ADMS interfaces (e.g., Information Systems, Substation Engineering, Substation Operations and Telecommunications, etc.).
• Perform/execute first level administration tasks for EMS/ADMS computers and related infrastructure systems.
• Observe all company safety procedures when performing installation, repair, maintenance, and testing responsibilities.

Requirements

• Bachelor degree in fields of Technology, Engineering, Computer Science, or Business Operations or qualifying work experience
• 2+ years experience in dispatch, data center, or Control Center
• 5+ years experience in dispatch, data center, or Control Center may be considered in lieu of education requirement
• Able to understand SCADA protocols and RTU communication
• Knowledge of computer troubleshooting, use of remote sessions for technical support
• Experience with system monitoring tools to analyze hardware status, network activity, user activity a plus

Qualifications

• Ability to perform physical security access control and visitor management in accordance with procedures.
• Ability to install/remove Control Center OT equipment, cabling, and systems per System Owner requests.
• Ability to coordinate work activities with other user and /or support organizations related to EMS/ADMS interfaces (e.g., Information Systems, Substation Engineering, Substation Operations and Telecommunications, etc.).
• Ability to perform/execute first level administration tasks for EMS/ADMS computers and related infrastructure systems.
• Ability to observe all company safety procedures when performing installation, repair, maintenance, and testing responsibilities.

Skills

• Understanding of SCADA protocols and RTU communication
• Computer troubleshooting and use of remote sessions for technical support
• Experience with system monitoring tools to analyze hardware status, network activity, user activity

Benefits

• Competitive pay
• Paid training
• Benefits eligibility begins on your first day
• Transit subsidies
• Flexible work schedule, paid holidays and paid time off
• Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston
• Professional growth and development programs including tuition reimbursement
• 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution

Pay

Competitive pay

Schedule

Full Time