Associate Account Director-Promo Med Ed (Content & Live Meetings)

Essential Duties & Responsibilities

• Supports strategic plans, including direct responsibility for outcomes of all assigned projects;
• Identifies new business opportunities within the account to organically grow the portfolio;
• Demonstrates an understanding of the account to recommend alternative solutions, improvements, and contingency plans, as needed, on behalf of the client based on brand/product strategy;
• Leads and mentors junior staff members, acting as a strong role model for exceptional performance;
• Cultivates team performance in such a way as to encourage personal professional growth and development;
• Provides consistent performance feedback and coaching to improve the capability and productivity of assigned internal staff;
• Establishes, monitors, and delivers projects on target, on time, and on budget;
• Supports management team in assessing staffing and operations requirements to successfully execute current and prospective business ventures and strategies;
• Evaluates patterns of performance, teamwork, process management and business practice to make recommendations to improve agency profitability and overall client satisfaction;
• Works with project and finance teams to ensure accurate and timely invoicing;
• Supports the development of statements of work (SOWs) and ensures they are in place before work begins;
• Prepares change orders for work when scope changes arise;
• Ensures account and all projects remain compliant per corporate standards;
• Maintains the monthly client finance tracking/reporting;
• Acts as initial review on all projects to ensure they are both scientifically sound and strategically relevant;
• Partners closely with the Medical Lead to provide strategic and scientific feedback throughout the lifecycle of a project;
• Reviews therapeutic literature and understands client data;
• Works with the Senior Account Director or Vice President to build and maintain client relationships with the day-to-day contacts;
• Trains and develops appropriate staff (Project Directors/Project Managers/Project Coordinators) as needed to run and maintain the business unit;
• Completes all relevant other duties as assigned or requested for the general support of the organization as determined by the team Senior Account Director or Vice President.

Experience, Skills, And Qualifications

• Bachelor’s Degree required;
• 0 to 1 year of experience in a comparable role within promotional medical education, live events, and/or virtual programs, or 4 to 5 years of experience in Medical Education with a proven track record of business development success, specifically within the medical communications industry;
• Familiarity with a variety of therapeutic categories preferred;
• Willingness to learn and understand clinical profiles and their position within the broader market landscape;
• Demonstrated success initiating and building client relationships, with a positive, resilient approach that capitalizes on growth opportunities;
• Proven business development results within a medical communications environment;
• Exceptional verbal, written, and presentation skills;
• Demonstrated ability to effectively manage and develop individuals and teams;
• Strong judgment, problem-solving, and decision-making skills, with the ability to communicate clearly and effectively with clients, team members, and healthcare professionals;
• Proven ability to manage multiple and competing priorities while effectively delegating responsibilities and setting clear expectations;
• Experience managing client financial tracking and maintaining overall account health;
• Proven ability to collaborate effectively with third-party partners, including agency vendors, professional organizations, and medical societies, as appropriate;
• Proficiency in Microsoft Office Suite, Veeva, and other relevant business software applications;
• Ability to travel and meet with clients as required; international and/or domestic (up to 25%).

About OPEN Health

At OPEN Health, we connect visionary minds, pioneering science, and advanced technology to drive real impact. By uniting people, science, and technology, we activate new opportunities for biopharma innovation. Our expertise across medical affairs and market access unlocks faster, smarter routes to market. We are committed to improving patient outcomes worldwide. To learn more, visit www.openhealthgroup.com.

What We Offer

• Competitive pay, generous paid vacation, holidays and more, across all our locations;
• Ongoing training and development opportunities which foster and shape your individual career path;
• An active and growing commitment to bettering the communities our employees call home through our Corporate Social Responsibility program;
• The opportunity to thrive in a global, collaborative environment while working every day to improve health outcomes and patient wellbeing;
• A diverse, inclusive culture that encourages you to bring your whole self to work.

Equal Opportunity Employer

We do not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.