Associate Account Director-Promo Med Ed

Essential Duties & Responsibilities

• Supports strategic plans, including direct responsibility for outcomes of all assigned projects;
• Identifies new business opportunities within the account to organically grow the portfolio;
• Demonstrates an understanding of the account to recommend alternative solutions, improvements, and contingency plans, as needed, on behalf of the client based on brand/product strategy;
• Leads and mentors junior staff members, acting as a strong role model for exceptional performance;
• Cultivates team performance in such a way as to encourage personal professional growth and development;
• Provides consistent performance feedback and coaching to improve the capability and productivity of assigned internal staff;
• Supports management team in assessing staffing and operations requirements to successfully execute current and prospective business ventures and strategies;
• Evaluates patterns of performance, teamwork, process management and business practice to make recommendations to improve agency profitability and overall client satisfaction;
• Works with project and finance teams to ensure accurate and timely invoicing;
• Supports the development of statements of work (SOWs) and ensures they are in place before work begins;
• Prepares change orders for work when scope changes arise;
• Ensures account and all projects remain compliant per corporate standards;
• Maintains the monthly client finance tracking/reporting;
• Acts as initial review on all projects to ensure they are both scientifically sound and strategically relevant;
• Partners closely with the Medical Lead to provide strategic and scientific feedback throughout the lifecycle of a project;
• Reviews therapeutic literature and understands client data;
• Works with the Senior Account Director or Vice President to build and maintain client relationships with the day-to-day contacts;
• Trains and develops appropriate staff (Project Directors/Project Managers/Project Coordinators) as needed to run and maintain the business unit;
• Completes all relevant other duties as assigned or requested for the general support of the organization as determined by the team Senior Account Director or Vice President.

Support an annual operating budget of contract revenue: $1MM - $2+MM

Oversees 1-2+ accounts (dependent upon scope)

Experience, Skills, And Qualifications

• Bachelor’s Degree;
• 4-5 years in Medical Education, with proven business development results, specific to medical communications management;
• Familiarity of a variety of therapeutic categories, preferred;
• A willingness to learn the clinical profile and how it fits into the market landscape;
• Successful relationship initiator and builder with a positive, resilient personality that capitalizes on opportunities presented;
• Possess exceptional oral and written communication skills, as well as presentation skills;
• Demonstrate a proven ability to effectively manage people, both individually and as a team;
• Exhibit excellent judgment and demonstrate clear, concise problem-solving and decision-making skills while interacting with clients, team members, and healthcare professionals;
• Manage client finance tracking to maintain account health;
• Interact with third parties (other agency vendors/professional organizations/societies) where appropriate;
• Proficient in software and computer skills, including but not limited to Microsoft Suite and Veeva.