Assoc Dir, Event Production - REMOTE (any Major city)

Key Job Responsibilities

• Support and execute all company initiatives.
• Communicate goals and objectives to team members clearly and frequently.
• Aid in performance management, development, and succession planning of Program Production talent where appropriate.
• Ensure all work with assigned clients and teams’ clients is delivered within target contribution margins.
• Partner with Sales and Operations teams to ensure accurate scoping and pricing through the entire sales process.
• Ensure proper resource management within the Event Production team providing insights to VP of Event Production, Sr Director of Event Production, and Director of Event Production to ensure the best talent to task alignment for the work.
• Partner with Project Management teammates to ensure high quality execution of the work.
• Ensure compliance with established Standard Operating Procedures (SOPs), Technical Standards and Production Standards.
• Lead by example in portraying a polished, professional image in accordance with the standards set forth in the Encore team member guidebook.
• Drive Results by implementing financial management initiatives including goal setting, budgeting, and cost management.
• Execute all Event Production functions necessary to deliver large scale complex events at the highest levels of production efficiencies within budget, scope, and timeline.
• Partner with the Creative team to bring forth the most innovative and experiential based solutions for our clients.
• Utilize Encore’s project management software to properly plan resources and logistics across all of Encore.
• Provide appropriate Event Production consultation where needed.
• Properly reconcile every event produced, specifically ensuring that all administrative data and paperwork has been entered, submitted, cross checked, and reconciled across the entire project.
• Directly manage clients, constantly working to establish and maintain the highest levels of client satisfaction.
• Partner with the market sales team by directly providing scoping and pricing for all large-scale production projects.
• Increase operational effectiveness by communicating Encore Core values, strategies, and objectives to team members.
• Maintain clear expectations regarding responsibilities, behaviors, and daily activities.
• Facilitate training and development opportunities for team members and ensure a safe work environment consistent with company values.
• Provide continuous feedback to direct reports and conduct annual reviews.
• Partner with the Director, Event Production and HR business partners to manage human resources activity including selection, performance management, salary administration, training and development and strategic human resources planning.
• Ensure assignments provide team members with opportunities for growth and development.

Job Qualifications

• Bachelor’s Degree or equivalent experience
• 8+ years of Event Production experience
• 5+ years of direct Client Management
• Familiarity with web-based project management software packages
• Strong written and oral communication skills
• Positive approach to teamwork, sales and problem solving
• Works well under pressure
• MS Office experience required
• Formal technical training desirable