Assistant Web Administrator

About the Role

The Assistant Web Admin supports the day-to-day operation of Made In Oregon's ecommerce business by helping maintain the online store, assisting customers, supporting digital marketing efforts, and providing administrative support. This is an excellent opportunity for someone interested in building experience in ecommerce, digital marketing, customer service, and business operations. The ideal candidate is comfortable working in a collaborative environment, can manage multiple tasks, and is willing to jump in wherever help is needed.

Responsibilities

• Assist with managing the Shopify online store, including basic troubleshooting of website functionality and Shopify apps.
• Support customer communications by responding to inquiries, auditing AI website chat conversations, and assisting with general customer service.
• Engage with customers on social media and assist with creating and scheduling content.
• Create reports and help analyze online sales, website performance, and customer trends.
• Affiliate with office administrative tasks, including data entry, reporting, and special projects.
• Provide support with warehouse fulfillment and other operational tasks as needed.