Assistant Unit Supervisor - Residential
Bethany Christian Services · Grand Rapids, MI · 1 wk ago
On-siteHealthcareFull-time
Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.
About the Role
As an Assistant Unit Supervisor, you’ll help carry this mission forward and make a meaningful impact every day.
- Serve as a shift supervisor during all shifts worked
- Assist the Unit Supervisor in monitoring shift coverage and scheduling shifts as needed
- Model effective communication skills and promote team development
- Serve as a consultant to staff related to treatment team decisions, interventions, and program and policy issues
- Provide clarity, guidance, and support to staff, as needed
- Attend weekly meetings with the Unit Supervisor to discuss job performance and administrative issues or concerns
- Assist with on-boarding new employees by serving as a trainer, as well as scheduling and facilitating training
- Provide monthly training updates to remind staff of training requirements, expectations, expiration dates, and training acquired to date
- Serve as life skills planner and facilitator to aid in development of residents' specific interpersonal and social skills
- Oversee and coordinate outings and events in collaboration with other floor staff
- Effectively facilitate resident meetings on assigned floors
- Coordinate unit inventory for clothing for new arrivals, resident hygiene, cleaning supplies, food, and other necessities
- Coordinate work assignments, phone calls, and laundry time for residents
- Attend and actively participate in program committees and meetings related to leadership, residential supervision, training, policy review, and program development
- Perform supervision duties for direct reports including annual performance reviews, regular one-on-one meetings, approving timesheets, and vacations
- May be required to work nights, weekends, and holidays
- Complete other duties as assigned
Requirements
- High School diploma or equivalent
- Minimum of 4 years experience in a child welfare setting
- Excellent verbal and written communication skills
- Ability to provide excellent and compassionate customer service
- Ability to work independently and exercise a high level of confidentiality
- Reliable with time-sensitive deadlines and tasks
- Demonstrated temperament to work and care for special needs youth in a residential setting
- Ability to serve as a positive role model
- Demonstrated ability to nurture and provide structure, support, and respect to others
- Must be able to pass required medical examinations and have the physical ability to fulfill essential job functions, including physical restraints of a resident
- Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization
- Ability to work effectively as a member of a multi-disciplinary treatment team
- Computer skills sufficient to perform essential functions, including knowledge of Microsoft Office Suite
- Must be 21 years old with a valid driver’s license and at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany
- Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage
- Pass a criminal history screen, including state and local child protection agency registries
- Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity
Benefits
- Access to training, professional development, and career growth opportunities
- Comprehensive health insurance (medical, dental, and vision)
- 403(b) retirement plan with employer match eligibility
- Generous time off (11 paid holidays, PTO Your Way, paid parental leave, separate sick and paid absence banks)
- Access to education reimbursement for those that qualify
- Comprehensive employee assistance and wellness program
- Employer-paid long-term disability and group term life insurance