Assistant Systems Administrator/IT

About the Role

This position supports the company’s customer service philosophy that sets us apart from our competition by providing our customers with local and genuine personal service. You will work alongside customers to find the best solution available to fit their needs. The role involves providing support for all GBT IT computing systems, directing the selection, system design, and implementation of all required infrastructure components.

Responsibilities

• Install, configure, and maintain hardware and software for all PCs, servers, and relevant local area network components.
• Ensure all systems are managed in a secure, efficient, reliable, and cost-effective manner throughout their production life cycle.
• Provide outstanding IT customer service for GBT operating entities, offering care and product expertise to ensure all customers feel valued.
• Find innovative solutions for customer issues and ensure all clients have an unmatchable GBT experience.
• Ensure applications are properly installed and maintained, and all essential information and data files are backed up regularly.
• Manage and complete assigned tasks, objectives, and projects in a timely manner.
• Create and maintain all relevant server and network documentation and performance metrics.
• Define the IT standard operating environments and approved products list.

Location

GBT Service Area, KS