Assistant Supervisor, Food & Beverage

What You Get To Do

• Provide the highest level of guest service and satisfaction.
• Help guests create positive, lasting memories through great eating experiences.
• Regularly keep ambassadors motivated and energized.
• Open and close facilities in accordance with established procedures.
• Provide menu and park information to guests.
• Maintain equipment and report any issues to proper personnel.
• Ensure meal and rest periods are provided to ambassadors.
• Monitor stations to ensure food looks pleasing and is portioned correctly.
• Monitor food temperatures and take appropriate action.
• Supervise and train ambassadors.
• Authorize ambassador over-rings.
• Monitor food waste and educate ambassadors on waste procedures.
• Carry out supervisory responsibilities, including training ambassadors, planning, assigning, and directing work; addressing complaints and resolving problems.
• Represent the park with a positive attitude, high energy, and commitment to quality.
• Prepare and serve food for park guests.
• Clean facilities, operate kitchen equipment and cash registers, assist with training and supervision of ambassadors.
• Ensure excellent guest service by responding to guest requirements, expectations, and needs.
• Assist other locations and areas throughout the park as needed.

What It Takes To Succeed

• Minimum of 6 months experience in high volume Food & Beverage operations.
• Successfully pass ServSafe exam prior to starting.
• Able to pass Alcohol training upon selection.
• Able to pass Food Handlers test and maintain valid Food Handlers card.
• Strong written/verbal communication skills.
• Able to frequently lift/move up to 50 pounds with or without accommodation.
• Able to stand for prolonged periods of time.
• Able to reach with hands and arms, handle, feel, stoop, crawl or kneel.
• Able to handle multiple tasks and work in a fast-paced environment.
• Able to work indoors and in outside weather conditions (i.e., sunny, wet and/or humid conditions).

Pay

$15.50 per hour.

Schedule

Details on schedule will be provided during the interview process.

Benefits

The perks of the position include:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

Qualifications

None specified beyond the minimum of 6 months experience in high volume Food & Beverage operations.