Assistant Store Manager - The Prudential Center

About the Role

Assists in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The assistant store manager will support the implementation of the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.

Responsibilities

• Deliver financial results by driving financial growth and achieving sales and key KPI goals
• Exceed store EBITDA budget through responsibly managing payroll, supplies, and facilities
• Coach and develop staff to exceed individual and store goals
• Support and maintain a positive store environment by leading and developing a quality store team
• Assist in recruiting, hiring, training, and building a talent pipeline
• Urgently address and partner on performance issues using company tools
• Create a culture of customer obsession that caters to the extraordinary achiever
• Deliver extraordinary customer service through your store team
• Execute and maintain visual merchandising standards consistent with company expectations
• Consistently communicate customer, market, and product feedback
• Achieve all operational objectives with regards to loss prevention, health, and safety
• Support the team to ensure compliance with all company policies and procedures
• Coordinate and manage a team to accomplish multiple tasks in a fast-paced environment
• Participate in operational tasks such as receiving shipments and maintaining store cleanliness when additional support is needed

Requirements

• Full-time position
• College degree preferred or related field experience
• Must be at least 18 years of age
• Retail management experience preferred
• Must have open availability and the ability to work a flexible schedule, including nights, weekends, and holidays based on business needs
• Must have an independent work ethic, time management skills, and personal accountability
• Knowledge in driving sales, business acumen, customer service, merchandising, inventory control, and loss prevention
• Demonstrated ability to lead a team and coordinate operational tasks
• Knowledge in staffing, coaching, counseling, training, and development
• Demonstrated ability to support a team-oriented environment
• Able to effectively communicate in verbal and written English
• Strong computer skills including POS systems and Microsoft Office

Physical Requirements

• Ability to twist, bend, squat, reach, climb a ladder, and stand for extended periods of time
• Repetitive use of upper extremities
• Ability to lift, push, and pull up to 25-50 pounds occasionally

Pay

Rate of pay dependent upon candidates' relevant skills, experience, and location. Pay range: $23.00 - $30.00 per hour.

Benefits

• Medical, vision, dental, life, and disability insurance
• 401k with employer match
• Paid vacation and holidays
• Sick pay up to 80 hours in a plan year
• Employee discount