Assistant Store Manager
Rooms To Go · Greater Richmond Region · 5 days ago
On-siteBusiness Development$60k/yrFull-time
About the role
Rooms To Go is one of the largest and fastest-growing furniture retailers in the US, with 9,500 employees and 250+ locations. We are currently recruiting for Store Management for one of our beautiful showrooms.
Responsibilities
- Oversee the daily operations of the Showroom, including sales, customer service, and maintenance.
- Main responsibility is to work with, mentor, and train a team of commissioned sales associates to increase the quality of the customer experience and sales profitability, thereby helping the sales associates to increase their income.
- Ensure customers are provided the best service and are pleased with purchases and deliveries.
- Train and develop a high-performing sales team, including implementing individual and team goals in order to maximize potential.
- Coach each sales consultant to establish realistic sales goals for each month and develop an action plan, while offering them advice, support, and motivation to help them meet their sales objectives.
- Aid in maintaining a clean, inviting, and well-presented showroom.
- Participate in the sales process whenever possible to enhance the customer shopping experience and utilize the experience to educate your associate.
- Aid in maintaining a positive morale among staff.
Requirements
- Minimum of 2 years of experience in retail sales management, specifically with experience focused in the furniture industry managing commissioned sales associates.
- Strong mentoring, coaching, and development skills with the ability to motivate teams to achieve results.
- Strong verbal and written communication skills, with a preference given to candidates that are fluent in both English and Spanish.
- Knowledge of computer programs like Outlook, Word, and Excel is necessary to be successful.
- The ability and willingness to work a flexible retail schedule which includes days, evenings, weekends, and holidays.
- The desire to succeed in a sales-driven environment.
Qualifications
- Fluent in English and Spanish.
- Proficiency in computer programs such as Outlook, Word, and Excel.
- Flexible to work a variety of shifts including days, evenings, weekends, and holidays.
Skills
- Mentoring and coaching skills.
- Customer service and sales management experience.
- Ability to work in a fast-paced, dynamic environment.
Benefits & Perks
We offer a comprehensive benefits & perks package including 401k + company match, vision, dental, health and life insurance, disability coverage, vacation, holiday pay, employee discounts on furniture, and more!
Pay
$60,000 per year based on experience.
Schedule
Flexible retail schedule which includes days, evenings, weekends, and holidays.