Assistant Store Manager

About the Role

As the Wilson Retail Assistant Store Manager, you will partner with the Store Manager to drive the success of your store’s business. You are responsible for developing and coaching your team, leading them to create exceptional in-store and community experiences. You embody Wilson’s core values and our commitment that the most important role in the company is the Athlete Advisor. You act as the Store Manager in their absence and are a key component of the leadership team, delivering on sales objectives and creating an unparalleled experience for your team and customers.

Responsibilities

People

• Support in recruiting and interviewing talent for your team as well as ongoing performance management and coaching.
• Manage team performance through clear expectations, coaching, and accountability.
• Develop the Key Holder and Athlete Advisor team to maintain a strong leadership pipeline.

Community

• Drive traffic and brand love through strategic community outreach and authentic connections in your local tennis community.
• Attend monthly tennis lessons with your team.
• Support in identifying, onboarding, and engaging store ambassadors.
• Maintain the in-store community board with up-to-date information to serve as the tennis concierge for your community.

Operations

• Lead and execute impactful visual merchandising that adheres to VM guidelines.
• Maintain inventory accuracy through proper receiving and processing procedures.
• Collaborate with peers and partners using strong interpersonal skills and communication.
• Ensure the sales floor is fully restocked and recovered throughout the day to enhance the athlete experience.

Business

• Partner with the Store Manager to analyze Key Performance Indicators and drive business decisions.
• Participate in weekly and quarterly business reviews by sharing strategies and insights.
• Consistently deliver on sales targets and maintain labor efficiency through strong floor leadership.

Requirements

• One to three years of retail leadership experience, preferably in fashion or sportswear retail.
• Demonstrated ability to build long-lasting, meaningful relationships in the tennis community.
• Proven success in developing leaders and fostering their growth.
• Ability to set a clear vision, align your team around common goals, and foster commitment.
• Passion for delivering an exceptional consumer experience daily.
• Strong communication skills and a natural ability to connect with people.
• High level of autonomy and excellence in an entrepreneurial environment.
• Commitment to bold ideas, progress, and acting with integrity and respect.

Benefits

• Paid time off for part- and full-time employees.
• Education reimbursement.
• Medical, dental, and vision coverage.
• Pre-tax transit discounts.
• 401(k) with company match.
• Life insurance.
• Paid maternity/paternity leave.
• Professional development opportunities.
• Volunteering programs.
• Complimentary Wilson tennis racquet upon joining.
• Free monthly tennis training sessions with a professional coach for all store employees.
• Discounts on Wilson and Amer Sports products.

Pay

The pay range for this role is $26.50-$31.00 at the time of this posting.