Assistant Store Manager

About Us

At J.Jill, we’re redefining what it means to dress and live with ease. As a women-led, Boston-based lifestyle brand with 200+ stores nationwide, we design thoughtful, inspired apparel and accessories that celebrate the totality of all women. We’re entering an exciting chapter of growth — expanding our footprint, reaching new customers, and deepening long-standing relationships. We believe our associates should be seen, valued, and celebrated, supporting their advancement by harnessing their unique contributions to grow and improve. Our success is guided by a culture that values keeping it simple and making it matter.

Overview

We are seeking a passionate, customer-obsessed, and results-driven Assistant Store Manager to support the overall success of the store. You are a dynamic leader who thrives on building relationships, inspiring teams, and driving a profitable business. You will embrace our fun and inclusive culture as you create a meaningful and authentic customer experience within the store and community.

Responsibilities

• Act as a role model, develop and maintain strong customer relationships through genuine interactions.
• Support community engagement initiatives to strengthen brand presence.
• Assist in hiring, training, and developing a high-performing team that embodies J.Jill’s values.
• Lead by example, providing coaching and support to ensure team success.
• Identify and celebrate individual and team success.
• Help drive store performance by analyzing sales trends, setting goals, and executing strategies while communicating with the team to meet or exceed targets and ensuring a seamless shopping experience.
• Maintain deep knowledge of J.Jill’s products to provide customers with personalized styling recommendations and build confidence in their choices.
• Support daily store operations, manage inventory, lead floor sets, and uphold visual merchandising standards that align with company guidelines.
• Take ownership of assigned responsibilities, address challenges with a proactive and solution-oriented mindset, and support the Store Manager in overall store success.
• Navigate various communication settings across different levels of the organization, adjusting messaging to fit diverse audiences.
• Perform additional responsibilities as assigned to help your store be successful.

Qualifications

• 2+ years of Women’s Specialty Retail experience preferred, with at least 1 year in a leadership role.
• Proven ability to support and develop high-performing teams.
• Strong customer service skills and ability to build lasting relationships.
• Experience in analyzing business trends and executing action plans.
• Passion for fashion, styling, and merchandising.
• Excellent communication skills and ability to manage ambiguity with confidence.
• Available to work a flexible schedule, including weekends, evenings, and holidays.

Physical Requirements

• Extensive standing, walking, reaching, bending, pushing/pulling, and maneuvering around the store.
• Hang/fold merchandise, ladder climbing, operate POS registers and other company mobile devices.
• Occasionally operate trash compactor (where applicable) and use a hand truck.
• Lift and carry up to 30 lbs, and ability to joint/team lift.

Benefits

• Competitive salary with retail incentive plan eligibility.
• Opportunities for career growth and professional development.
• Generous associate discount.
• 401(k) retirement plan with discretionary match and tuition reimbursement.
• Full-time associates are eligible for medical, dental, vision, and paid time off.
• Employee Assistance Program and additional group discounts.

Pay

USD $23.00/Hr. - USD $26.00/Hr.