Assistant Store Manager

About the Role

The Assistant Store Manager is a key leader responsible for supporting the Store Manager in running all aspects of a Grocery Outlet location. This role drives daily operations, leads teams, ensures strong customer experiences, and maintains high standards across store routines. The ASM acts as a hands-on operator and shift leader, developing people, solving problems, and protecting the business. The role reports to the Store Manager.

Responsibilities

• Operational Leadership: Oversee daily store execution across all departments, maintain store conditions, cleanliness, and merchandising standards, and ensure accurate receiving, stock flow, inventory levels, and backroom organization.
• People Leadership and Team Development: Coach associates and department leads through clear expectations and feedback, recruit, hire, onboard, train, and performance manage talent, and address employee concerns promptly and appropriately.
• Customer Experience: Provide active floor leadership during peak hours, coach and reinforce service expectations, resolve customer concerns with good judgment and urgency, and ensure front-end operations deliver speed, accuracy, and friendly service.
• Merchandising and Inventory Execution: Own execution in the grocery department and assigned departments, monitor ordering, product flow, and rotation to protect freshness and reduce shrink, and ensure accurate inventory counts, stock levels, and storage practices.
• Safety, Compliance and Loss Prevention: Lead safety routines, training, and execution of OSHA and company standards, ensure OSHA, safety, and food-handling standards are consistently followed, and support loss prevention programs and enforce store security procedures.
• Administrative Support: Support P&L management, with specific focus on labor, lead and execute weekly labor planning and daily staffing adjustments, and complete required reports and administrative tasks with timeliness and accuracy.

Qualifications

• 5-7 years of retail and grocery experience, with two years in a Manager or Assistant Manager position.
• Experience leading and managing a P&L required.
• Proven skills in recruiting, hiring, training, and coaching.
• Keen awareness of all current retail safety and OSHA guidelines.
• Knowledge and experience with equipment/procedures such as hand jack, hand truck, trash compactor, bailer, forklift, cutter, proper lifting techniques, and proper scanning techniques.
• Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.
• Good organizational skills, with a full understanding of operation systems and bookkeeping procedures.
• Good oral and written communication skills and the ability to handle a diverse crew in a stressful environment.
• Proficient in MS office properties (Word, Excel, PowerPoint, Outlook).
• Ability to work flexible hours, including evenings, weekends, and holidays.

Pay

Base Salary Range: $60,000 Annually, Annual Bonus Program, 401(k), Medical, Dental, Vision & More! Final compensation will be determined based upon experience and skills.