Assistant Store Leader

Pay/Benefits Information:

• Health care benefits (including medical, vision, and dental)
• Wellness benefits
• 401(k) retirement benefits
• Paid time off
• Paid sick leave
• Paid parental leave and benefits

Requirements

• Strong leadership and communication skills
• Excellent customer service skills
• Able to read, count, and write accurately
• Able to work various hours, weekends, and holidays
• Able to smile and maintain a clean appearance as per the dress and grooming standards
• Able to assign and delegate tasks
• High school diploma or equivalent preferred

Requirements (continued)

• Prolonged periods standing and working on the cash register or related equipment
• Able to lift up to 50 pounds at times
• Work outside in a loud environment due to car wash equipment
• Constant motion and participation in physical activities, such as lifting (0–50 lbs.), bending, reaching, and stooping

Essential Duties

• Assists Store Leader with hiring and training new Team Members
• Assists with coordinating the day-to-day workflow of Team Members in the operation; supports team by providing direction
• Assists the Store Leader with employment actions, including discipline and termination of Team Members in accordance with company policy
• Maintains the store’s level of performance, identifying and facilitating opportunities to increase productivity and efficiency
• Aids customers with questions or price discrepancies
• Enforces the proper use of sales pitches with the Team
• Maintains proper cash accountabilities at POS registers
• Performs other duties as assigned

Competencies

• Planning & Organizing: Driving memberships by maximizing car volume and building customer loyalty through a best-in-class guest experience
• Business Acumen: Partnering with the Store Leader to analyze reporting and daily trends to make strategic business decisions
• Inspiring Others: Motivating and inspiring your team through Quick Quack Car Wash’s core values (Smart, Kind & Driven)
• Execution: Clearly communicating the standards of Quick Quack Car Wash and monitoring outcomes to ensure everyone adheres to company-wide policies and procedures
• Delegation & Empowerment: Providing clear expectations, involving others in developing plans, and holding Team Members accountable to Quick Quack Car Wash’s customer service standards
• Selecting Talent: Recruit and hire strong talent to ensure the store is always staffed to meet business needs
• Building Talent: Taking pride in developing your team to ensure they provide outstanding service to the best of their abilities and are prepared for future growth
• Coaching: Building a great team requires you to consistently provide ongoing performance feedback through real-time coaching, 1-on-1s, and individual development plans
• Decision Making: Actively seeking data from a variety of sources to identify opportunities and make rapid and well-informed decisions to improve results

Qualifications

• Clean driving record (no major moving violations or serious preventable accidents within the last 3-5 years)
• Current Driver’s License (not suspended or expired)

Benefits

• Equal Opportunity Employer
• Participates in E-Verify
• Quick Quack Uniform Standards