Assistant Store Leader

About the role

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources.

Responsibilities

• Aid store manager & associates in achieving a favorable customer shopping experience and enhancing customer service/relations.
• Support store manager in planning, implementing, and executing merchandising/operating initiatives.
• Collaborate with department heads/store associates to identify store opportunities, develop solutions, and implement action plans.
• Model and demand a high level of customer service and resolve associate/customer issues/concerns.
• Manage store operations in store manager's absence.
• Achieve/exceed weekly, period, and annual sales, wage budgets, and profit budgets, as well as other targeted goals (e.g., safety, shrink).
• Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink, and improve each store department's contribution.
• Analyze/respond to competitive landscape within district/division.
• Demonstrate inclusionary leadership; expect inclusive behavior from associates.
• Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals and implement division merchandising plans.
• Build and maintain relationships with local community organizations in the store's surrounding area.
• Assist in building relationships with union representatives/business agents if applicable.
• Communicate necessary information to associates to help them effectively carry out their duties.
• Serve as a liaison to store/district managers & coordinators on the effectiveness of division merchandising/operational plans/programs.
• Manage and coach direct reports on their duties; complete performance reviews and provide feedback to direct reports.

Requirements

• Minimum High school diploma/GED.
• 1 year of experience as department manager, service manager, or equivalent experience.
• Store manager/district manager or direct manager approval.
• Desired: Retail management experience & knowledge of all aspects of store operations.
• Staff supervisory experience.

Qualifications

• Minimum High school diploma/GED.
• 1 year of experience as department manager, service manager, or equivalent experience.
• Store manager/district manager or direct manager approval.
• Desired: Retail management experience & knowledge of all aspects of store operations.
• Staff supervisory experience.

Skills

Must be able to perform the essential functions of the position with or without reasonable accommodation.

Benefits

• Comprehensive benefits package including healthcare coverage, flexible scheduling, counseling services, associate discounts, and tuition assistance.
• Up to $21,000 in tuition reimbursement over your career.
• Industry-leading training programs and diverse career pathways.

Pay

N/A

Schedule

N/A