Assistant Store Leader

About the Company

Based in the Midwest, Ruler Foods merged with The Kroger Company in 1999. Today, we serve customers in 48 stores across Indiana, Illinois, Missouri, Tennessee, Kentucky, and Ohio. As part of the Kroger family, we bring together diverse teams with a passion for food and people under one common purpose: To Feed the Human Spirit. We innovate to create amazing experiences for customers, communities, and each other, with food at the heart of it all. We help feed your future by providing value, care, and opportunities to grow.

Responsibilities

• Assist with the overall day-to-day operations of the store, focusing on developing effective store associates to achieve desired sales and EBITDA results.
• Daily assessment of the store’s ability to meet or exceed customer expectations for ease of shopping, variety, freshness, cleanliness, food safety, and regulatory compliance.
• Coach and develop store associates through formal and informal interactions.
• Support all aspects of the Full, Fresh, and Friendly Strategy.
• Demonstrate the company’s core values: respect, honesty, integrity, diversity, inclusion, and safety.
• Assist the store leader and team in achieving a favorable customer shopping experience through great store conditions and customer service.
• Lead teams in planning, implementing, and executing merchandising and operating initiatives.
• Identify opportunities in the store, develop timely solutions, and create action plans for implementation.
• Drive sales by working with team members to maximize sales and profits, reduce shrink, and improve each department’s contribution.
• Assist the store leader in regular financial performance discussions, including achieving budgets and other targeted goals.
• Analyze and respond to the competitive landscape within the area.
• Ensure store departments achieve sales and profit goals, and implement division merchandising plans.
• Serve as a liaison, providing feedback to Store Leader, Area Leader, and Director of Operations on the effectiveness of division plans and programs.
• Assist the store leader in staffing, reducing turnover, increasing retention, and improving store operations.
• Provide timely feedback to team members on individual and department performance.
• Manage labor and supply costs daily to meet customer service and financial targets.

Requirements

• Physical demands include standing and walking 100% of the time, lifting an average of 50 lbs., pushing, pulling, bending, twisting/turning, manual dexterity, and repetitive motion of hands/wrists.
• Must be able to perform the essential functions of the position with or without reasonable accommodation.
• Previous experience in retail sales management preferred.
• Strong customer service skills with the ability to resolve customer issues effectively.
• Excellent interpersonal and communication skills to interact with customers and team members.
• Ability to supervise and motivate a team to achieve sales goals.
• Proficient in basic math skills for cash handling and inventory management.
• Detail-oriented with strong organizational skills.
• Ability to work in a fast-paced retail environment.

Benefits

The Kroger Family of Companies offers comprehensive benefits to support Associate Well-Being, including Physical, Emotional, and Financial support. Benefits include:

• Affordable, comprehensive medical, dental, vision, and prescription coverage through company plans or collective bargaining agreements.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Free counseling through the Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over your career through our industry-leading Continuing Education program.
• Vast potential for growth through industry-leading training programs and diverse career pathways.