Assistant Store Leader

About the role

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources.

Responsibilities

• Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger’s best-in-class reputation
• Aid store manager in leading teams in planning, implementing & executing merchandising/operating initiatives
• Aid store manager with developing action plans/communications to associates on Associate Insight survey results
• Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation
• Manage total store operations in store manager’s absence
• Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink)
• Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department’s contribution
• Analyze/ respond to competitive landscape within district/division
• Demonstrate inclusionary leadership; expect inclusive behavior from associates
• Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans
• Build proactive/productive relationships with local community organizations in store’s surrounding area
• Aid in building relationships with union representatives/business agents if store is covered by collective bargaining agreement
• Communicate necessary information to associates to help them effectively carry out duties
• Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs
• Aid store manager in staffing, reducing turnover & increasing retention
• Provide timely individual/department performance feedback to department heads & associates
• Aid with labor management & supply costs on a daily basis to meet customer service/financial targets
• Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies
• Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports

Qualifications

• Minimum High school diploma/GED
• 1 year of experience as department manager, service manager, or equivalent experience
• Store manager/district manager or direct manager approval
• Desired Retail management experience & knowledge of all aspects of store operations
• Staff supervisory experience

Skills

N/A

Benefits

N/A

Pay

$15.00 - $17.00 per hour

Schedule

Full-time, Part-time