Assistant Store Leader

Responsibilities

• Affirm the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
• Aid the store manager and associates in achieving a positive customer shopping experience and foster an interest in customer service among associates to enhance Kroger's best-in-class reputation.
• Collaborate with the store manager to plan, implement, and execute merchandising and operating initiatives.
• Work with department heads and store associates to identify store opportunities, develop timely solutions, and create action plans to ensure plan implementation.
• Manage store operations in the absence of the store manager, achieving/exceeding weekly, period, and annual sales, wage budgets, and profit budgets, as well as other targeted goals (e.g., safety, shrink).
• Promote and support strong relationships with local community organizations in the store's surrounding area.
• Communicate necessary information to associates to help them effectively carry out their duties.
• Assist with labor management and supply costs on a daily basis to meet customer service/financial targets.
• Serve as a liaison to store/district managers and coordinators on the effectiveness of division merchandising/operational plans/programs.
• Provide timely individual and departmental performance feedback to department heads and associates.
• Ensure store compliance and associate knowledge of federal, state, and local laws/enterprise policies.
• Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports.

Qualifications

• High school diploma/GED
• One year of experience as a department manager, service manager, or equivalent experience
• Store manager/district manager or direct manager approval
• Desired: Retail management experience and knowledge of all aspects of store operations, staff supervisory experience