Assistant Store Leader

About the role

As a store manager or district manager, you will be responsible for overseeing all aspects of store operations, including scheduling, security, maintenance, safety, and sanitation. You will also manage the human resources of the store, including employee relations and development.

Responsibilities

• Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties.
• Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
• Aid in achieving a favorable customer shopping experience and enhancing Kroger's best-in-class reputation.
• Aid in planning, implementing, and executing merchandising/operating initiatives.
• Aid in developing action plans/communications to associates on Associate Insight survey results.
• Identify store opportunities, develop timely solutions, and create action plans to ensure plan implementation.
• Manage total store operations in store manager’s absence.
• Achieve/exceed weekly, period, and annual sales, wage budgets, and profit budgets, as well as other targeted goals (e.g., safety, shrink).
• Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink, and improve each store department’s contribution.
• Analyze/respond to competitive landscape within district/division.
• Demonstrate inclusionary leadership; expect inclusive behavior from associates.
• Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans.
• Promote/support strong relationships with local community organizations in store’s surrounding area.
• Aid in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement.
• Communicate necessary information to associates to help them effectively carry out duties.
• Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs.
• Aid in staffing, reducing turnover & increasing retention.
• Provide timely individual/department performance feedback to department heads & associates.
• Aid in labor management & supply costs on a daily basis to meet customer service/financial targets.
• Absolutely ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies.
• Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports.

Requirements

• Minimum High school diploma/GED
• 1 year of experience as department manager, service manager, or equivalent experience
• Store manager/district manager or direct manager approval

Qualifications

• Desired Retail management experience & knowledge of all aspects of store operations
• Staff supervisory experience