Assistant Store Leader

About the role

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources.

Responsibilities

• Aid store manager and associates in achieving a favorable customer shopping experience and enhancing customer service/relations.
• Support store manager in planning, implementing, and executing merchandising/operating initiatives.
• Collaborate with department heads and store associates to identify store opportunities, develop solutions, and implement action plans.
• Model and demand a high level of customer service and resolve associate/customer issues.
• Manage store operations in the absence of the store manager, achieving/exceeding sales, wage, and profit budgets.
• Drive sales by working with department managers to maximize sales and profits, reduce shrink, and improve store department contributions.
• Participate in regular store-level financial performance discussions with associates regarding budgets and other goals.
• Analyze and respond to the competitive landscape within the district/division.
• Demonstrate inclusive leadership and expect inclusive behavior from associates.
• Coordinate with department heads and other field staff to ensure store departments achieve sales/profit goals and implement division merchandising plans.
• Build and maintain relationships with local community organizations and union representatives/business agents if applicable.
• Communicate necessary information to associates to assist them in carrying out their duties.
• Serve as a liaison between the store/district managers and coordinators on the effectiveness of division merchandising/operational plans/programs.
• Manage and supervise direct reports on their duties; conduct performance reviews and provide feedback.
• Perform labor management and supply cost control on a daily basis to meet customer service/financial targets.
• Ensure store compliance and associate knowledge of federal, state, and local laws/enterprise policies.

Qualifications

• High school diploma/GED
• Minimum 1 year of experience as a department manager, service manager, or equivalent experience
• Store manager/district manager or direct manager approval
• Desired retail management experience and knowledge of all aspects of store operations
• Staff supervisory experience

Skills

N/A

Benefits

N/A

Pay

$15.00 - $19.00 per hour, depending on experience and qualifications

Schedule

Full-time and part-time positions available