Assistant Store Leader

Responsibilities

• Afford store manager & associates support in achieving a positive customer shopping experience & foster associate interest in customer service/relations to uphold Kroger’s top-tier reputation
• Collaborate with store manager in guiding teams through planning, execution, & implementation of merchandising/operating initiatives
• Partner with department heads & store associates to pinpoint store opportunities, devise timely solutions, & establish action plans for successful implementation
• Support store manager in managing store operations during absence, ensuring achievement of weekly, period, & annual sales, wage, & profit budgets, as well as other targeted goals (e.g., safety, shrink)
• Promote & encourage sales growth by collaborating with department managers to maximize sales & profits, minimize shrinkage, & enhance each store department’s contribution
• Assist store manager in discussing store-level financial performance with associates, including budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety)
• Analyze & respond to competitive market conditions within district/division
• Demonstrate inclusive leadership; expect inclusive behavior from associates
• Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & implement division merchandising plans
• Build & maintain relationships with local community organizations in store’s surrounding area
• Assist in building relationships with union representatives/business agents if store is covered by collective bargaining agreement
• Communicate necessary information to associates to enable effective performance of duties
• Serve as liaison between store/district managers & coordinators on the effectiveness of division merchandising/operational plans/programs
• Assist store manager in staffing, reducing turnover, & increasing retention
• Provide timely individual/department performance feedback to department heads & associates
• Manage & coach direct reports on their duties; complete performance reviews & provide feedback to direct reports

Requirements

• High school diploma/GED
• One year of experience as department manager, service manager, or equivalent experience
• Store manager/district manager or direct manager approval
• Retail management experience & knowledge of all aspects of store operations
• Staff supervisory experience