Assistant Store Leader

Responsibilities

• Afford store manager & associates support in achieving a positive customer shopping experience & encourage associate interest in customer service/relations to maintain Kroger’s top-notch reputation.
• Collaborate with store manager in guiding teams through planning, implementing, & executing merchandising/operating initiatives.
• Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation.
• Assist store manager in managing total store operations in their absence.
• Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink).
• Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department’s contribution.
• Participate in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety).
• Analyze/respond to competitive landscape within district/division.
• Demonstrate inclusionary leadership; expect inclusive behavior from associates.
• Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans.
• Promote/support strong relationships with local community organizations in store’s surrounding area.
• Aid in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement.
• Communicate necessary information to associates to help them effectively carry out duties.
• Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs.
• Aid store manager in staffing, reducing turnover & increasing retention.
• Provide timely individual/department performance feedback to department heads & associates.
• Aid in labor management & supply costs on a daily basis to meet customer service/financial targets.
• Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies.
• Supervise & coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports.

Requirements

• Minimum High school diploma/GED
• One year of experience as department manager, service manager, or equivalent experience
• Store manager/district manager or direct manager approval
• Desired Retail management experience & knowledge of all aspects of store operations
• Staff supervisory experience