Assistant Snow Sports School Director

About the role

Lost Trail Snow Sports School is looking for an energetic, organized, and mountain‑savvy Assistant Snow Sports School Director to help lead daily operations throughout the winter season. This role supports lesson programs, instructor coordination, guest services, and on‑snow logistics. If you enjoy helping guests and staff have an exceptional experience, we’d love to meet you.

Responsibilities

• Support the Snow Sports School Director in managing daily operations and guest flow.
• Assist with instructor scheduling, lesson assignments, and roster accuracy.
• Oversee guest processes and ensure smooth program execution.
• Provide leadership presence during peak periods, resolving issues and supporting instructors.
• Monitor lesson quality, guest satisfaction, and adherence to school standards.
• Help train, onboard, and support instructors and front‑desk staff.
• Communicate weather impacts, mountain operations updates, and schedule changes.
• Maintain compliance with safety protocols and resort policies.
• Contribute to administrative tasks including reporting, payroll support, and documentation.
• Represent the school professionally during guest interactions and resort‑wide coordination.

Requirements

• Strong leadership and communication skills.
• Experience in snow sports instruction, resort operations, or guest services.
• Ability to multitask and stay calm under pressure.
• Comfortable working in winter conditions and transitioning between indoor and outdoor environments.
• Proficiency with scheduling systems, POS software, and basic computer applications.
• Reliable, punctual, and available on weekends and holidays.

Qualifications

• Supervisory or management experience in a snow sports school or similar program.
• PSIA/AASI Level 2 certification or equivalent (Alpine or Snowboard).
• Experience with resort management software.
• CPR/First Aid certification.