Ski & Snowboard School Assistant Manager

Job Summary

To Learn More, please review the Benefits Eligibility Summary

Job Responsibilities

• Lead daily operations, including training, scheduling, payroll, and performance management.
• Maintain a strong on-hill presence to provide instructor coaching, support, and quality oversight.
• Promote and reinforce consistent safety messaging, ensuring instructors communicate and model safe practices for guests and employees at all times.
• Partner with managers, assistant managers, leads, specialist and product sales & services teams to ensure lessons and programs are executed effectively.
• Oversee operations for daily retail lessons, seasonal programs, and specialty offerings.
• Manage resources, labor, and financial performance while aligning with department and business goals.
• Engage directly with guests to resolve concerns, gather feedback, and enhance overall satisfaction.
• Foster a culture of safety, accountability, clear communication, and continuous improvement across the team.
• Other duties as assigned.

Job Requirements

• A High School Diploma
• PSIA/AASI Level 2 or higher - preferred
• Minimum of three years as a full-time instructor - preferred
• Have current professional instructor certification - preferred
• Must be able to speak, read and write English fluently. Verbal communication in person and via telephone with guests, instructors and management - required.
• Knowledge of Microsoft Office applications (Excel, Word, Teams and Outlook) - required.
• Excellent guest service and communication skills.
• Must be organized and detail oriented.
• Knowledge of V/BC Ski & Snowboard School operations - preferred.
• Prior Vail Resorts experience - preferred.

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Starting Wage

$ 58,461.98 - $ 68,368.69

Employment Type

Winter Seasonal 2026/2027

Shift Type

Full Time

Hours Available

Available

Minimum Age

At least 18 years of age

Housing Availability

Yes