Assistant Service Manager

Responsibilities

• Oversees service in the Front of House
• In conjunction with all management, enforces compliance with all employment policies in area of responsibility
• Oversees/approves all Front of House side work
• Provides/oversees thorough training
• Works during peak business times to set the pace in the Front of House
• Manages through “hands on” supervision of the restaurant
• Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales
• Leads by example to help develop employees and assistants
• Cross-trains employees
• Oversees scheduling of designated departments, as directed by the Service Manager
• Develops promotions (incentives) to drive sales and conducts alley rallies, as directed by Service Manager
• Manages compliance with Responsible Alcohol Service training requirements
• Understands and practices safe food handling procedures
• Ensures that the cleanliness of the restaurant and safety of our guests are maintained at all times
• Helps to control the guest flow
• Aids in liquor inventory & ordering
• Aids in Local Store Marketer with building sales
• Maintains culture of the restaurant and lives our core values every day; passion, integrity, partnership, and fun with purpose

Qualifications

• Passion for Legendary Food, Legendary Service, and Legendary People
• Experience in a similar role preferred
• Strong leadership and supervisory skills
• Ability to manage multiple tasks simultaneously
• Excellent communication and interpersonal skills
• Knowledge of food service operations and safety standards
• Ability to work flexible hours including evenings and weekends

Benefits

We Offer a Comprehensive Total Rewards Package After 30 Days Of Employment To Restaurant Managers That Meet Our Benefit Eligibility Requirements. The Total Rewards Package Includes, But Is Not Limited To, The Following:

• A choice of medical plans that are best in class
• Dental and Vision Insurance
• Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
• Adoption Assistance
• Short-Term and Long-Term Disability
• Life, Accident and Critical Illness Insurance
• Identity Theft Protection
• Employee Assistance Program
• Business Travel Insurance
• 401(k) Retirement Plan
• Flexible Spending Accounts
• Tuition Reimbursements up to $5,250 per year
• Monthly Profit-Sharing Program
• Quarterly Restricted Stock Units Program
• Many opportunities to support your community
• Annual holiday bonus

Pay

Total cash compensation ranges from (insert$) to (insert$) annually based on store performance and base salary of (insert$).

Schedule

Flexible work schedule, including evenings and weekends.

About the Role

This is a bonus-eligible position, with total cash compensation ranging from (insert$) to (insert$) annually based on store performance and base salary of (insert$).

Skills

• Leadership and supervisory skills
• Communication and interpersonal skills
• Food service operations knowledge
• Flexibility to work evenings and weekends

Benefits

• A choice of medical plans that are best in class
• Dental and Vision Insurance
• Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
• Adoption Assistance
• Short-Term and Long-Term Disability
• Life, Accident and Critical Illness Insurance
• Identity Theft Protection
• Employee Assistance Program
• Business Travel Insurance
• 401(k) Retirement Plan
• Flexible Spending Accounts
• Tuition Reimbursements up to $5,250 per year
• Monthly Profit-Sharing Program
• Quarterly Restricted Stock Units Program
• Many opportunities to support your community
• Annual holiday bonus