Assistant Service Manager

About the role

Texas Roadhouse is seeking an Assistant Service Manager to assist the Service Manager in managing the Front of House daily operations. Ideal candidates will have a passion for Legendary Food, Legendary Service, and Legendary People.

Responsibilities

• Oversees service in the Front of House
• In conjunction with all management, enforces compliance with all employment policies in area of responsibility
• Oversees/approves all Front of House side work
• Provides/oversees thorough training
• Works during peak business times to set the pace in the Front of House
• Manages through “hands on” supervision of the restaurant
• Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy
• Leads by example to help develop employees and assistants
• Helps to cross-train employees
• Oversees scheduling of designated departments, as directed by the Service Manager
• Develops promotions (incentives) to drive sales and conducts alley rallies, as directed by Service Manager
• Manages compliance with Responsible Alcohol Service training requirements
• Understands and practices safe food handling procedures
• Ensures that the cleanliness of the restaurant and safety of our guests are maintained at all times
• Helps to control the guest flow
• Assists with liquor inventory & ordering
• Aids in building sales for the Local Store Marketer
• Maintains the restaurant’s culture and lives our core values every day

Qualifications

• Possesses a passion for Legendary Food, Legendary Service, and Legendary People
• Has a strong understanding of responsible alcohol service
• Exhibits excellent communication and leadership skills
• Is able to manage multiple tasks simultaneously
• Has a background in food service or hospitality
• Willingness to learn and adapt to new systems and processes

Skills

• Strong interpersonal and communication skills
• Ability to lead and motivate a team
• Effective time management and organizational skills
• Knowledge of food service operations and procedures
• Ability to handle stressful situations and remain calm under pressure

Benefits

• Comprehensive total rewards package including medical, dental, vision, paid vacation, parental leave, adoption assistance, short-term and long-term disability insurance, life and accident insurance, employee assistance program, business travel insurance, 401(k) retirement plan, flexible spending accounts, tuition reimbursement, monthly profit-sharing program, quarterly restricted stock units, and more

Pay

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Schedule

The schedule for this position is [Insert actual schedule details here].