Assistant Manager

About the Role

In this role, you will assist the General Manager in leading the retail team and overseeing day-to-day operations. The ideal candidate shines brightly when it comes to setting a good example and keeping coworkers motivated, fostering a culture of teamwork and camaraderie with communication at the forefront of team building.

We're building a consumer-centric organization focused on sharing the transformational potential of cannabis with the world. Our STIIIZY product line is one of the best-selling cannabis brands in the market today, claiming the title of the best-selling vape brand across all BDSA-tracked markets and the best-selling brand overall in California. We are rooted in California, have expanded across the U.S., and are building distribution networks to bring our products to over 60 countries worldwide.

Responsibilities

• Create and promote a healthy team culture where individual employees feel empowered to work autonomously while striving to meet a common collaborative goal.
• Lead and inspire team members to continuously grow, learn, and evolve personally and professionally.
• Help build an exceptional team that upholds and delivers our mission, vision, and goals to employees and customers.
• Set a prime example of professionalism, integrity, and dedication for the entire team to follow.
• Execute daily operations with meticulous attention to detail.
• Work closely with all team members to ensure every customer interaction is met with an exceptional level of service and product knowledge, enhancing overall customer satisfaction.
• Collaborate with the General Manager to train and mentor staff, fostering a high-performing team culture that thrives on adaptability and resilience.
• Implement rigorous inventory control practices to minimize shrinkage.
• Oversee stringent cash handling procedures, meticulously managing registers, reconciling daily transactions, and ensuring accuracy and security.
• Collaborate with management to set and exceed sales targets, analyzing performance metrics, and implementing strategies for consistent growth.
• Drive sales by setting challenging targets, analyzing performance data, and implementing strategies to achieve and exceed goals.
• Uphold the highest standards of compliance with local and state regulations, guaranteeing the dispensary's ethical and legal operations.
• Mediate and resolve customer/employee concerns and conflicts with the highest level of professionalism, defusing challenging situations.
• Comply with all HR policies and employee handbook; maintain detailed documentation of all HR processes.
• Regularly assess floor leads to offer constructive feedback that aids in their professional development.
• Partner with the General Manager to effectively communicate and delegate goals, tasks, and responsibilities to the team to ensure a smooth operational flow.
• Other duties as assigned.

Requirements

• Minimum 21 years of age.
• Minimum of 2 years of retail management experience.
• 2-3 years in retail/hospitality management.
• Open availability: able to work mornings, nights, holidays, and weekends.
• Strong computer skills including proficiency in Microsoft Office.

Physical Demands

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 20 pounds at times.
• Be able to stand for prolonged periods of time, bend, kneel, squat, and twist.

Schedule

• Be on-site up to forty (40) hours per week. Overtime will be required depending on business needs.
• Mandatory district meetings are held for 1.5 hours every Monday or Tuesday.
• Mandatory store meetings are held for up to 1.5 hours every Tuesday or Wednesday.

Pay

$26.00/hour.

Benefits

• Excellent affordable insurance benefits (including health, dental, vision, disability, and life).
• Paid vacation.
• Paid training.
• Paid holidays.
• Company-matched 401k plan.
• Company-sponsored events and team-building activities.
• Sample incentives (when available).
• Annual employee appreciation discounts on STIIIZY merchandise.
• Employee discounts on top of already highly competitive prices.