Assistant Service Manager

Position Summary

Support the service and tire team under the direction of the Manager, Store Service. Assist in driving sales across service labor, parts, tires, and fleet business.

Duties & Responsibilities

• Assists in various aspects of customer care, work order and register assistance, facility maintenance, and merchandising activities, including tire related stocking.
• Ensures that service equipment is in proper working order and housekeeping standards are followed according to SSC direction and instruction.
• Follows all policies and procedures related to all point of sale (POS) transactions, inventory integrity, reverse logistics, cash, credit, check, refund and return policies and purchase for re-sale parts (OP) procurement and vendor payment practices.
• Works with the management team to react to customer service issues, customer complaints, and/or business opportunities.
• Drives sales goals for the service center operation, both through personal engagement with customers and by observing and coaching the advisors on their customer interactions.
• Affixes to the Store Manager of Service in training and coaching service selling associates on "Pep Boys Customer Care Process," Courtesy Vehicle Inspections (CVIs), and general operation of store systems.
• Partners with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.
• Effectively communicates with all store associates, management, and customers.
• In the absence of any management, the Assistant Service Manager will act as the primary supervisor for the store staff, observing and coordinating operational activities.
• Maintains an organized and neat shop.
• Maintains an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.
• Maintain an organized and neat shop.