Assistant Service Manager

About the role

Texas Roadhouse is seeking an Assistant Service Manager to assist the Service Manager in managing the Front of House daily operations. Ideal candidates will have a passion for Legendary Food, Legendary Service, and Legendary People.

Responsibilities

• Oversees service in the Front of House
• In conjunction with all management, enforces compliance with all employment policies in area of responsibility
• Oversees/approves all Front of House side work
• Provides/oversees thorough training
• Works during peak business times to set the pace in the Front of House
• Manages through “hands on” supervision of the restaurant
• Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales
• Leads by example to help develop employees and assistants
• Cross-trains employees
• Oversees scheduling of designated departments, as directed by the Service Manager
• Develops promotions (incentives) to drive sales and conducts alley rallies, as directed by Service Manager
• Manages compliance with Responsible Alcohol Service training requirements
• Understands and practices safe food handling procedures
• Ensures that the cleanliness of the restaurant and safety of our guests are maintained at all times
• Helps to control the guest flow
• Aids in liquor inventory & ordering
• Maintains culture of the restaurant and lives our core values every day
• Assists Local Store Marketer with building sales

Qualifications

We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:

• A choice of medical plans that are best in class
• Dental and Vision Insurance
• Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
• Adoption Assistance
• Short-Term and Long-Term Disability
• Life, Accident and Critical Illness Insurance
• ID Theft Protection
• Employee Assistance Program
• Business Travel Insurance
• 401(k) Retirement Plan
• Flexible Spending Accounts
• Tuition Reimbursements
• Monthly Profit-Sharing Program
• Quarterly Restricted Stock Units Program

Skills

While not required, candidates with the following skills are preferred:

• Experience in a similar role
• Strong leadership and communication skills
• Ability to manage multiple tasks simultaneously
• Knowledge of food safety and quality standards

Benefits

At Texas Roadhouse, we are proud to provide:

• Comprehensive health insurance plans
• Parental leave
• Disability insurance
• Life insurance
• Accident insurance
• Critical illness insurance
• Employee assistance program
• Business travel insurance
• 401(k) retirement plan
• Flexible spending accounts
• Tuition reimbursement
• Profit-sharing program
• Restricted stock units program

Schedule

Flexible work schedule to accommodate your needs while supporting our restaurant's operational needs.

Pay

Competitive salary based on experience and qualifications.