Assistant Service Manager

About the role

Texas Roadhouse is seeking an Assistant Service Manager to assist the Service Manager in managing the Front of House daily operations. This position is ideal for someone passionate about Legendary Food, Legendary Service, and Legendary People.

Responsibilities

• Oversees service in the Front of House
• In conjunction with all management, enforces compliance with all employment policies in area of responsibility
• Oversees/approves all Front of House side work
• Provides/oversees thorough training
• Works during peak business times to set the pace in the Front of House
• Manages through “hands on” supervision of the restaurant
• Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy
• Leads by example to help develop employees and assistants
• Helps to cross-train employees
• Oversees scheduling of designated departments, as directed by the Service Manager
• Develops promotions (incentives) to drive sales and conducts alley rallies, as directed by Service Manager
• Manages compliance with Responsible Alcohol Service training requirements
• Understands and practices safe food handling procedures
• Ensures that the cleanliness of the restaurant and safety of our guests are maintained at all times
• Helps to control the guest flow
• Affords assistance with liquor inventory & ordering
• Maintains culture of the restaurant and lives our core values every day

Qualifications

• Passion for Legendary Food, Legendary Service, and Legendary People
• Experience in a similar role preferred
• Strong leadership and supervisory skills
• Ability to manage multiple tasks simultaneously
• Excellent communication and interpersonal skills
• Knowledge of food service operations and safety standards

Skills

• Customer service skills
• Leadership and supervisory abilities
• Problem-solving and decision-making skills
• Effective time management
• Attention to detail

Benefits

• Comprehensive total rewards package including medical, dental, vision, paid vacation, parental leave, adoption assistance, short-term and long-term disability insurance, life and accident insurance, critical illness insurance, identity theft protection, employee assistance program, business travel insurance, 401(k) retirement plan, flexible spending accounts, tuition reimbursements, monthly profit-sharing program, quarterly restricted stock units program, and more.

Pay

Compensation details are provided in the benefits section.

Schedule

Flexible work schedule is offered.