Assistant Service Inventory Specialist, Service Maintenance
Mesa Power Solutions is a fast-growing U.S. manufacturer delivering reliable, responsible power systems to industrial markets nationwide. We engineer and build advanced, sound-attenuated, temperature-controlled generator sets designed to perform in the toughest environments. Backed by industry-leading service and real-time telemetry technology, we give our customers the confidence and visibility they need to keep critical operations running.
About the role
The Assistant Service Inventory Specialist is responsible for all parts accountability and inventory that is issued to the shop technicians. Responsible for following and utilizing the standard policies and procedures outlined in the MESA Inventory SOP.
Responsibilities
- Assist in ensuring the parts for the technicians are on hand and technicians are recording correct part numbers to their service orders.
- Follow up with technicians to ensure the correct part numbers are entered into NAV.
- Maintain close communication with shop technicians, shop lead, and Field Inventory Specialist (FIS) in their location.
- Record any discrepancies and communicate with FIS to find solutions to problems as they arise, including missing inventory, incorrect part consumption, warranty, damages, and critical shortages.
- Provide FIS with the most accurate information on parts being taken to shop technicians and what is outstanding to be consumed.
- Maintain positive relationships with vendors and partners in the shop and field.
- Assist FIS in identifying needs of the shop technicians, ensuring correct part numbers are being consumed.
- Stock product in stock locations, keeping a clean and organized workspace for all.
- Label all inventory items in their locations and ensure the correct parts are readily available.
- Assist FIS in keeping all assigned property in a positive controlled Onfre's at all times through the single point of issue process.
- Act as the main point of contact for all shop needs; no technician in the shop should be grabbing inventory without associate's knowledge.
- Receive all inbound property within 24 hours upon carrier drop off.
- Perform all other assigned duties.
Requirements
- High School diploma or GED.
- Any related inventory experience; honorably discharged service veterans are preferred.
- Ability to obtain Crane and Forklift Certifications by the end of the probationary period (individuals who do not meet this requirement due to a physical disability will be reviewed on a case-by-case basis).
- Must be able to pass a WorkSTEPS physical.
- Willing to consent to and pass a background check and drug screening.
- Must be able to fluently speak, write, and read in English.
Skills
- Attention to detail and familiarity with industrial equipment.
- Ability to follow direction and complete tasks in the appropriate order.
- Able to handle frequent interruptions and handle conflict in an effective manner.
- Understanding of inventory control principles, stock rotation, and supply chain logistics.
- Familiarity with inventory management systems (IMS) and ERP platforms (e.g., SAP, Oracle, NetSuite).
- Knowledge of shipping, receiving, and warehouse procedures.
- Awareness of safety regulations, loss prevention, and inventory audit standards.
- Basic understanding of purchasing, forecasting, and demand planning concepts.
- Accurate data entry and recordkeeping skills for tracking stock levels, movements, and discrepancies.
- Proficient in using barcode scanners, handheld devices, and inventory software.
- Strong attention to detail and organizational skills to maintain accurate inventory counts.
- Effective communication skills for coordinating with purchasing, warehouse, and operations teams.
- Basic analytical and problem-solving skills to investigate variances and inventory issues.
- Ability to perform physical inventory tasks, including lifting, scanning, counting, and stock arrangement.
- Work independently or as part of a team to meet cycle count and audit deadlines.
- Adapt to changing priorities in a fast-paced warehouse or retail environment.
- Recognize and report inventory irregularities or stock shortages proactively.
- Maintain a clean, safe, and organized storage environment.
Benefits
- Competitive base pay.
- 401(k) plan.
- Generous paid time off — including vacation, holidays, parental leave, and bereavement.
- 100% employer-paid Health, Dental, and Vision insurance for employees and their dependents.
- Employee Assistance Program.
- Life Insurance.
- Short- and Long-Term Disability coverage.
- Critical Illness and Accident insurance.
- Annual Evaluations with the opportunity for a pay increase based on performance.
Physical Demands
- Frequent sitting, walking or moving throughout facility, talking, seeing, hearing, and use of hands to type, touch, handle, or feel.
- Frequent bending or stooping, squatting or crouching, reaching, kneeling, pushing, and pulling.
- Occasional walking and climbing or balancing, standing, and driving.
Working Conditions
Constant general maintenance shop working conditions.
Equipment & Software
- Computer
- Phones
- Microsoft applications
- Forklift
This position is identified as safety-sensitive and requires initial drug screening as a condition of employment. Employees in this role may be subject to random drug testing in accordance with company policy.