Assistant Salon Leader

About the role

You’ll be the heartbeat of the salon alongside the Salon Leader, supporting in salon operations and providing leadership and tools for success.

Responsibilities

• Leading by example, you’ll help your Salon Leader and teammates increase their clientele and the business.
• Focusing on the profitability of the salon and teaching stylists the ins and outs of the business.
• Setting the example as well as providing all hair care services offered by SmartStyle and ensuring the highest quality is provided to each guest.
• Acting as a coach and mentor to bring out the best in salon employees, ensuring there is a positive work environment.
• Supporting the salon lead with recruiting, hiring, training, and handling conflicts and client complaints with ease and professionalism.

Requirements

• You lead by example, with our customer service at your core, and can resolve challenges with professionalism.
• You know how to bring out the best in others by being the best yourself in training, supporting the salon leader, developing the team, creating a positive work environment, providing guidance on business and technical matters, and always keeping the salon's bottom line in mind.
• You have a current cosmetology/barber license as required by state/provincial regulations.
• You can and want to work a flexible schedule, including evenings and weekends.
• You are tech-savvy and can perform administrative tasks. You may be closing out the system at the end of the day.
• You need to know how to read, write, and do basic math.
• You need to be able to travel to mandatory meetings and training sessions, including overnight travel.

Physical Requirements

• You need good eyesight to observe a guest’s hair, including close vision, color vision, and the ability to adjust focus.
• You can move around and stay active here.
• You’ll be standing, lifting, and reaching for the stars.
• You need to be comfortable with lifting, bending, and performing repetitive movements, occasionally lifting 10-25 lbs.
• We use chemicals and fragrances in our treatments, which you will smell.
• You must be okay with fragrances and chemicals.

Qualifications

You lead by example, with our customer service at your core, and can resolve challenges with professionalism.

You know how to bring out the best in others by being the best yourself in training, supporting the salon leader, developing the team, creating a positive work environment, providing guidance on business and technical matters, and always keeping the salon's bottom line in mind.

You have a current cosmetology/barber license as required by state/provincial regulations.

You can and want to work a flexible schedule, including evenings and weekends.

You are tech-savvy and can perform administrative tasks. You may be closing out the system at the end of the day.

You need to know how to read, write, and do basic math.

You need to be able to travel to mandatory meetings and training sessions, including overnight travel.

You need good eyesight to observe a guest’s hair, including close vision, color vision, and the ability to adjust focus.

You can move around and stay active here.

You’ll be standing, lifting, and reaching for the stars.

You need to be comfortable with lifting, bending, and performing repetitive movements, occasionally lifting 10-25 lbs.

You must be okay with fragrances and chemicals.