Assistant Retail Manager Full Time-- Mt Juliet
Company Overview
Sun Tan City is one of the largest family‑owned tanning salon chains in the country with approximately 250 salons in 20 states. It’s the cornerstone of the Glow Brands family which includes Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown, Kentucky. The company employs over 2,200 individuals. We provide products, services, and knowledge‑based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who they are. Glow Brands are filled with enthusiastic, fun employees who are passionate about our brands. You’ll love working in a positive environment where coworkers become friends. You’ll learn valuable skills you can use throughout your career, with opportunities for advancement and leadership. We provide excellent benefits for all Full‑Time & Part‑Time Employees.
Job Summary
This position is responsible for maintaining a high‑energy, positive environment, where behaviors that support client‑centric service are consistently demonstrated. The Assistant Salon Director helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Tanning Consultants to achieve company goals and will lead by example in all company operations. The Assistant Salon Director fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience.
Responsibilities
- Monitor and manage daily operations of the salon in a fast‑paced environment.
- Lead by example in all company operations, creating a client‑centric experience and meeting personal sales expectations.
- Maintain a professional and impeccably clean salon environment.
- Establish clear goals and objectives for team members.
- Provide coaching, training, and feedback to improve team members’ daily performance.
- Generate sales reports, maintain inventory, and assist with other Salon Director functions.
- Assist the Salon Director in controlling top‑line revenue and expenses.
- Help maintain proper staffing levels to ensure maximum productivity and excellent customer service while controlling labor costs.
- Work nights, Saturdays and Sundays as required to provide management coverage.
- Transport to the bank as needed.
Requirements
- College education preferred, but not required.
- Management and/or sales experience preferred, but not required.
- Basic computer skills (Word, Excel, Outlook).
- Ability to manage effectively in a fast‑paced environment, handling multiple situations simultaneously.
- Knowledge of client service techniques and operational practices.
- Problem‑solving and organizational/planning skills.
- Strong leadership skills with ability to coach, mentor, and apply supervisory practices.
- Team‑building, prioritization, and delegation abilities.
Physical Requirements
- Stand and walk for long periods of time.
- Bend at the waist to clean tanning equipment.
- Lift or assist in lifting items and heavy boxes.
- Bend down to pick up trash, towels, etc., from the floor.
- Perform salon cleaning functions including dusting, sweeping, mopping, and scrubbing.
- Work independently and alone during shifts as business needs require.
Benefits
- Health insurance options (Medical, Dental, Vision)
- Life insurance & disability coverage options
- Paid Time Off (PTO)
- Flexible scheduling
- 401(k) with company match
- Daily pay options
- Employee discounts on products and services
- Professional development & training
- Casual dress code & free company apparel
- Free tanning, spray tanning, and wellness spa services
- Employee wellness programs with yearly $125 reimbursement option
- Exclusive discounts at outside retailers
Pay
Base pay starts at $15.00/hr or more, with performance and store bonuses that can bring average earnings to about $20.00/hr. Bonuses are not guaranteed but reflect the average earnings of management who meet all performance and training criteria.
Schedule
Work nights, Saturdays and Sundays as required for management coverage. Expect a five‑day work week with a 40‑to‑45‑hour schedule, depending on hourly or salary status.