Assistant Retail Manager Full Time
Company Overview
Sun Tan City is one of the largest family‑owned tanning salon chains in the country with approximately 250 salons in 20 states. We provide products, services, and knowledge‑based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence. Our salons are filled with enthusiastic, fun employees who are passionate about our brands. You’ll love working in a positive environment where coworkers become friends, learn valuable skills, and have opportunities for advancement and leadership. We provide excellent benefits for all full‑time and part‑time employees.
Job Summary
This position is responsible for maintaining a high‑energy, positive environment where client‑centric service is consistently demonstrated. The Assistant Salon Director helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. The role manages and supervises Tanning Consultants, leads by example, and holds the team accountable for delivering an exceptional client experience.
Responsibilities
- Monitor and manage daily operations of the salon in a fast‑paced environment.
- Lead by example in all company operations, creating a client‑centric experience and meeting personal sales expectations.
- Maintain a professional and impeccably clean salon environment.
- Establish clear goals and objectives for team members.
- Provide coaching, training, and feedback to improve daily performance.
- Generate sales reports, maintain inventory, and assist with other Salon Director functions.
- Assist the Salon Director in controlling top‑line revenue and expenses.
- Help maintain proper staffing levels to ensure maximum productivity, excellent customer service, and controlled labor costs.
- Work nights, Saturdays, and Sundays as required to provide management coverage.
- Transport to the bank as needed.
Requirements
- College education preferred, but not required.
- Management and/or sales experience preferred, but not required.
- Basic computer skills (Word, Excel, Outlook).
- Ability to manage effectively in a fast‑paced environment, handling multiple situations simultaneously.
- Knowledge of client service techniques and operational practices.
- Problem‑solving and organizational/planning skills.
- Strong leadership skills with the ability to coach, mentor, and apply supervisory practices.
- Team‑building abilities and skill in prioritizing and delegating tasks.
- Physical ability to stand and walk for long periods, bend, lift or assist in lifting heavy items, and perform salon cleaning functions (dusting, sweeping, mopping, scrubbing).
- Reliable transportation and ability to work independently during shifts as needed.
Benefits
- Health insurance options (Medical, Dental, Vision)
- Paid Time Off (PTO)
- Flexible scheduling
- 401(k) with company match
- Employee discounts on products and services
- Professional development & training
- Casual dress code & free company apparel
- Free tanning, spray tanning, and wellness spa services
- Exclusive discounts at outside retailers
Pay
Base pay starts at $15.00/hr or more, with performance and store bonuses that average $20.00/hr. Earn up to $20.00/hr* (average earnings for management who meet performance and training criteria).
Schedule
Ability to work nights, Saturdays, and Sundays as required. Expect to work five days per week, approximately a 40‑to‑45‑hour schedule depending on hourly or salary status.